Resources

Comparisons

You can use a variety of tools for sending messages to a group. We have outlined solutions, rated them for effort required, and have identified key considerations.

Experts & Communities

The MC User Group is a systemwide resource for anyone using Salesforce Marketing Cloud at the University of Minnesota.
Users of the University's customer relationship management tools meet monthly to share ideas. If interested in joining, email [email protected]

Good Practices

Challenge In an effort to reduce spam and phishing, Google is instituting more stringent limitations on mass email.

Resources

A/B testing is a method of market testing in which you send two versions (Condition A and Condition B) of your communication to two test audiences from your subscriber list.
A guide from the Federal Trade Commission (FTC) concerning the CAN-SPAM Act, which sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have you stop ema
This page describes how the Salesforce Marketing Cloud application processes unsubscribe requests to help you remain compliant with the CAN-SPAM Act.
Content Detective is a tool that helps you identify spam triggers in your email content.
This vendor-supplied help article details the steps required to create a new data extension for storing subscriber data within Salesforce Marketing Cloud.
This vendor-supplied help article explains how to create templates using the either the Template Editor or the Content Builder in Salesforce Marketing Cloud.
This vendor-supplied help article is an overview and landing page for all topics related to data extensions within Salesforce Marketing Cloud.
This document is required for users of the Donor Management System (DMS) database courtesy of the University of Minnesota Foundation (UMF).
This PDF contains the policies surrounding use of the University of Minnesota Foundation's (UMF) Donor Management System.
Login to the Donor Management System (DMS), available to people who have been granted access.
Oracle's PeopleSoft applications are the basis for a great number of the University's mission critical functions.
Oracle's PeopleSoft applications are the basis for a great number of the University's mission critical functions.
Oracle's PeopleSoft applications are the basis for a great number of the University's mission critical functions.
Business analysts and technology staff who use enterprise systems (such as PeopleSoft Financials, 
Business analysts and technology staff who use enterprise systems (such as PeopleSoft Financials, 
A standard data extension is a table within the application database that contains your data.
A template controls the banner, background color, borders, and layout of an email. You can use the same template as the basis of multiple emails. It contains your brand and the layout of information.
University of Minnesota branded templates are available for several Google apps.
Learn how to create or join a Google Group, read and create posts, create a forum, and organize events.
Google's official help center on how to use Blogger
Instructions Find the correct form(s) below. Forms can be completed online.
This vendor-supplied help article details the steps required to import new subscriber data into an existing data extension within Salesforce Marketing Cloud.
A full account of all the legal requirements and policy guidelines for mass email sent from users of Salesforce Marketing Cloud at the University of Minnesota. The document is owned by University Relations.
The data extension details section is where you can view statistics about the data extension and change properties of the data extension.To access data extension properties, follow these steps:
To manage content or news for MyU Portal, click on one of the links below to request access.
This site, maintained by University Relations (URelations), provides requirements and guidelines surrounding the use of color and type/typography at the University of Minnesota.
This site, maintained by University Relations (URelations), provides downloadable files containing offical University of Minnesota logos, wordmarks ("Driven to Discover"), seals, and other official branding elements s
Maintained by University Relations (URelations), this site contains guidelines for using the official UMN Branded Template in Salesforce Marketing Cloud, as well as the raw HTML code for use in any HTML email authorin
University Relation's web page on University of Minnesota web standards, and usability and accessibility related to the Univesity of Minnesota web templates.
This site, maintained by University Relations (URelations), provides downloadable images for social networking services such as Facebook, Twitter, LinkedIn, and Google+; as well as common icons for RSS feeds and
This page presents conceptual information and references about creating personalized content in an email. Personalization is content that is specific to an individual customer or client.
This section contains procedural information relating to 
This document contains conceptual and procedural information about the portfolio file management feature inside of Salesforce Marketing Cloud.
This document provides conceptual and procedural information about the reporting functionality available in the Salesforce Marketing Cloud. Reports provide you aggregated information about your subscribers, sends, and
Salesforce Marketing Cloud Classic Content starts its end of support plan in the first half of 2019.
The University of Minnesota Marketing Cloud Users Google Group is a systemwide resource for anyone using Salesforce Marketing Cloud (SMC) at the University of Minnesota.
This screen-capture video walkthrough by Honey VanDerVenter will illustrate how to send a mass email message from Salesforce Marketing Cloud when you need to import subscriber data from a spreadsheet document (E
Login to Salesforce Marketing Cloud (SMC), formerly known as ExactTarget.This is not Salesforce CRM.
Publication lists can provide more control over opt-out (unsubscribe) requests in Salesforce Marketing Cloud (SMC).
This screen-capture video walkthrough by Honey VanDerVenter will illustrate how to send a mass email message from Salesforce Marketing Cloud when utilizing Donor Management System (DMS) data extensions from the Univer
This screen-capture video walkthrough by Honey VanDerVenter will illustrate how to send a mass email message from Salesforce Marketing Cloud to a UMN internal LISTSERV mailing list.
Send Preview is a rendering of an email as it will be sent to a recipient. After the initial preview, you can proceed through the rest of the recipients on the list to see the preview for each.
This vendor-supplied help article details using the Guided Send feature to send emails using contact information stored in a Data Extension. 
This page presents conceptual and procedural information about sending within the Email application of Salesforce Marketing Cloud.
This page presents conceptual information about the tracking feature within the Salesforce Marketing Cloud application.
This vendor-supplied help article details the various tabs and functionality of the Tracking Workspace.The tracking workspace contains the follow tabs:
This page contains all the pertinent info surrounding privacy and security policy when utilizing data queries within DMS (Donor Managment System)
This Word document contains a walkthrough of the steps required to access Donor Management System (DMS) data queries from the University of Minnesota Foundation (UMF).
This document is required for users of the Donor Management System (DMS) database courtesy of the University of Minnesota Foundation (UMF). Wh
The University of Minnesota's official privacy statement. This page is a required link in the footer of any mass email that is sent from the University to an external audience.
The UMN Mass Email informal Community of Practice (or iCoP) is a Google Group that promotes the needs of communicators around the University of Minnesota.
This vendor-supplied help article provides information and examples on how tracking happens within Salesforce Marketing Cloud.
Google Support document on the use of Google Groups to make sharing from Google Drive more easily monitored and controlled.
The validate functionality checks your email message for common issues that could prevent your email from being sent. Run validate on your email and make corrections before starting any sending process.

Self-Help Guides

Obtain secure access to the University's enterprise systems, including PeopleSoft, Data Warehouse, and reporting systems. 
Obtain secure access to the University's enterprise systems, including PeopleSoft, Data Warehouse, and reporting systems. 
Obtain secure access to the University's enterprise systems, including PeopleSoft, Data Warehouse, and reporting systems. 
Salesforce Marketing Cloud (SMC) is the enterprise-supported tool for sending mass email communications to both internal and external audiences at the University.