How to Get Technology Help
Find self-help resources and get support with technology at the University.
Technology Help and IT Service Desks
Get support with technology in person and online at the University of Minnesota.
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Twin Cities
Technology Help
Technology Help is available for system-wide applications such as WiFi, email, or Canvas. We can also help with issues related to University-managed computers and mobile devices.
Connect with a Technician
The best methods for contacting a technician are:
- Submit a Technology Help Request Form
- This form requires login and is available for current students, staff, and faculty.
- If you cannot log in, use the Password options on the right or use an alternate contact method.
- Chat online via the Goldy chatbot!
- Visit one of our in-person locations
- See hours and locations below.
- Note: the in-person location in the Mayo building is only able to assist Health Sciences faculty and staff
Other available contact methods include:
- Call us at 612-301-4357
- Email us at [email protected]
Twin Cities In-Person Locations
Our in-person locations offer assistance with system-wide applications such as WiFi, email, or Canvas. All locations are closed on University Holidays. The Blegen Hall, St. Paul Student Center, and Mayo locations will have limited hours due to staff events on July 16th and July 25th. Coffman 101 will remain open during normal hours during those days.
| Location | Hours | Directions | Appointments |
|---|---|---|---|
| Coffman Memorial Union 101 (East Bank) | Monday–Friday 8 a.m.–5 p.m. | Get Coffman Address and Directions | Make an appointment at Coffman |
| Blegen Hall 90 (West Bank) | Monday–Friday 8 a.m.–4 p.m. | Get Blegen Address and Directions | Make an appointment at Blegen |
| St. Paul Student Center 4 (St. Paul) | Monday–Friday 8 a.m.–4 p.m. | Get St. Paul Student Center Address and Directions | Make an appointment in St. Paul |
| Health Sciences: Mayo A-295 (East Bank) | Monday– Friday 8 a.m.–4 p.m. | Get Mayo Building & Additions Address and Directions | Appointments not available at this location |
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Crookston
Crookston Computer Help Desk
Kiehle Building
Room 131
2900 University Ave
Crookston, MN 56716
Phone: 218-281-8000
Email: [email protected]
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Duluth
Duluth TechCenter Help Desk
Kirby Plaza
Room 165
1208 Kirby Dr
Duluth, MN 55812
Phone: 218-726-8847
Email: [email protected]
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Morris
UMN Morris Help
- Email: [email protected]
- For urgent classroom-related issues: use the Morris Classroom Support form
Other contact methods include:
- Phone: 320-589-6150
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Rochester
UMR IT
University Square
Room 394
111 S Broadway, Rochester, MN 55904
Phone: 507-258-8887
Email: [email protected]
Quick Links
Submit a Help Request
- The Technology Help Request Form requires login and is available for current students, staff, and faculty.
Reset Your UMN Password
- You can reset your UMN password yourself if you have Password Reset Questions or an alternate email address set up for your account.
- If you haven’t already set these, you must call Technology Help for assistance: 612-301-4357.