Twin Cities Technology Help

Do you need to reset your UMN password?

You can reset your UMN password yourself if you have Password Reset
Questions or an alternate email address set up for your account.

If you haven’t already set these, you must call Technology Help for assistance: 612-301-4357.

Technology Help is available for system-wide applications such as WiFi, email, or Canvas. We can also help with issues related to PCs, Macs, or mobile devices.

Use Self-Help

The quickest way to get help is here, on this website!

  • Use the Chatbot to ask questions
  • Use the Search box available at the top of most pages
  • Browse the categories on our home page
Access self-help content by search, browsing or using the chatbot.

However, for password resets you may need to call Technology Help (612-301-4357) for assistance if you have not set your password reset questions or an alternate email for your account.

Connect with a Technician

The best methods for contacting a technician are:

Other contact methods include:

  • Call 612-301-4357 
  • Walk-ins: See hours and locations below. Please observe University Policy and public health guidelines when seeking in-person support.

Two people looking at a computer screen.Student Jobs in Technology Help

Apply online today for a position with flexible hours and competitive wages. (Job ID #340823).

Twin Cities Walk-in Locations

students in Coffman Memorial Union Technology Help walk-in location
Coffman Memorial Union

Coffman Memorial Union 101 (East Bank)

300 Washington Ave S.E.
Minneapolis, MN 55455

Get Building Details and Directions

Hours: 

M-F: 8am - 5pm 

four people working in Blegen 90 Technology Help walk-in location
Blegen Hall

Blegen Hall 90 (West Bank)

269 19th Avenue S
Minneapolis, MN 55455

Get Building Details and Directions

Hours: 

M-F: 10am - 3pm 

 

public computer labs
St. Paul Student Center

St. Paul Student Center 4 (St. Paul)

2017 Buford Ave
St. Paul, MN 55108

Get Building Details and Directions

Hours: 

M-F: 10am - 3pm 

 

Twin Cities Consultation Services

Twin Cities

Consult

Hours vary

Need more help than the technical support we can provide from the service desk or no-appointment necessary walk-in locations? We also offer consultation services on the Twin Cities campus. Our service desk staff can refer you or you can request these services directly.

Teaching with Technology Consultations

Instructors, get help designing and creating your online content.

Self-Help Guides

The Office of Information Technology has created a Drupal module that provides the tools you need to create a self-help guide in your UMN Drupal site. We can consult with you on how to implement and use the module. Send an email to [email protected].

Storage & Data Protection Services

If you need to store research, protected, or other types of specialized data, our storage team can help you identify and choose from University and vendor options.

University Information Security

If you have questions about who is responsible for your data, its security level, and applying information security standards, email [email protected]

Video Event Onsite Support

Faculty and staff, get help hosting webcasts of meeting and events.