Twin Cities Technology Help
Technology Help is available for system-wide applications such as WiFi, email, or Canvas. We can also help with issues related to PCs, Macs, or mobile devices.
Use Self-Help
The quickest way to get help is here, on this website!
- Use the Chatbot to ask questions
- Use the Search box available at the top of most pages
- Browse the categories on our home page
However, for password resets you may need to call Technology Help (612-301-4357) for assistance if you have not set your password reset questions or an alternate email for your account.
Connect with a Technician
The best methods for contacting a technician are:
- Chat online
- Email [email protected]
Other contact methods include:
- Call 612-301-4357
- Walk-ins: See hours and locations below. Please observe University Policy and public health guidelines when seeking in-person support.
Student Jobs in Technology Help
Apply online today for a position with flexible hours and competitive wages. (Job ID #340823).
Twin Cities Walk-in Locations
Our walk-in locations additionally offer Desktop Support appointments to support University-owned devices. To schedule an appointment in a walk-in, please visit our Desktop Support appointments page.
Coffman Memorial Union 101 (East Bank)
300 Washington Ave S.E.
Minneapolis, MN 55455
Get Building Details and Directions
Hours:
M-F: 8am - 5pm
Appointments available for University-owned devices: Appointment Calendar
Blegen Hall 90 (West Bank)
269 19th Avenue S
Minneapolis, MN 55455
Get Building Details and Directions
Public Hours:
M-F: 10am - 3pm
Appointment hours for University-owned devices:
M-F 7:30am - 4pm Appointment Calendar
St. Paul Student Center 4 (St. Paul)
2017 Buford Ave
St. Paul, MN 55108
Get Building Details and Directions
Public Hours:
M-F 10am - 3pm
Appointment hours for University-owned devices:
M-F 7:30am - 4pm Appointment Calendar
Twin Cities Consultation Services
Twin Cities
Consult
Hours vary
Need more help than the technical support we can provide from the service desk or no-appointment necessary walk-in locations? We also offer consultation services on the Twin Cities campus. Our service desk staff can refer you or you can request these services directly.
Teaching with Technology Consultations
Instructors, get help designing and creating your online content.
Self-Help Guides
The Office of Information Technology has created a Drupal module that provides the tools you need to create a self-help guide in your UMN Drupal site. We can consult with you on how to implement and use the module. Send an email to [email protected].
Storage & Data Protection Services
If you need to store research, protected, or other types of specialized data, our storage team can help you identify and choose from University and vendor options.
University Information Security
If you have questions about who is responsible for your data, its security level, and applying information security standards, email [email protected].
Video Event Onsite Support
Faculty and staff, get help hosting webcasts of meeting and events.
Start of Semester
More UMN Help
Crookston
Computer Help Desk
Kiehle Building
Room 131
2900 University Ave
Crookston, MN 56716
Phone: (218) 281-8000
Email: [email protected]
Duluth
Tech Center Help Desk
Kirby Plaza
Room 165
1208 Kirby Dr
Duluth, MN 55812
Phone: (218-726-8847)
Email: [email protected]
Morris
Phone: (320) 589-6150
Email: [email protected]
Rochester
UMR Help
University Square
Room 394
111 S Broadway, Rochester, MN 55904
Phone: (507) 258-8748
Email: [email protected]