Use Communication & Conferencing Tools
Use University-supported technologies to communicate with large audiences, small groups or individuals.
All Services & Technologies
Calendaring
Schedule meetings for individuals and groups, or publicize University-sponsored events.
Call Center Services
Set up a call center for your unit. Call centers can assist with appointment scheduling, student support, telemarketing, and more.
Conference Calling (Retired)
Host meetings via telephone for small groups or large conference calls.
Email Services
Send and receive individual email messages.
Instant Messaging
Send and receive instant messages in real-time.
Mass Email & eMarketing
Enables users to send one-off and automated mass email, track statistics (e.g. open/click rates), manage subscriptions, create drip campaigns, etc.
Telephone Services
Make calls and receive voicemail from your office or online.
Web Conferencing
Host scheduled and ad hoc online meetings with one person or an entire group.
Do-It-Yourself Resources
Comparisons
You can use a variety of tools for online small group discussions. We have outlined solutions, rated them for the effort required, and identified key considerations.
Comparisons
You can use a variety of tools for sending messages to a group. We have outlined solutions, rated them for effort required, and have identified key considerations.
Good Practices
Phishing is a common scam tactic to trick you into revealing sensitive data by visiting a fraudulent website, opening an infected document, or logging in to "validate your email account."ChallengeA friend or colleague...
Email scams (known as phishing) are a common method to trick you into visiting a fraudulent website, opening an infected document, or logging in to "validate your email account."
Self-Help Guides
Zoom, an online video conferencing system, is now available to the UMN community! Compare Zoom to Google Hangouts About this guideThis guide is for anyone who wants to use Zoom for basic teaching, meeting, and learning tasks....
This guide is for anyone who wants to use Zoom for basic teaching, meeting, and learning tasks.
Good Practices
ChallengeIn an effort to reduce spam and phishing, Google enforces limitations on mass email. These limitations apply to the number of messages a user can send from their email account in a day, and the number of...
In an effort to reduce spam and phishing, Google is instituting more stringent limitations on mass email. They are limiting the number of messages a user can send from their email account in a day and the number of recipients that message can be sent to. Using a mass email or collaboration tool will help you avoid the limitations.
Related Services & Technologies
Learning Management System (Canvas & Related Software)
Create and teach with online course sites that can include activities and materials, such as discussions, forums, gradebook, polls, presentations, quizzes, and more.
Document Collaboration
Create, store, and securely share files online, and collaborate with others on group projects.
Self-Help Resources
Access online resources that provide just-in-time learning and support.
Technology Training
Register for face-to-face, online, or blended technology training.
Website Content
Create websites ranging from simple personal blogs to large organizational sites with content managed by many people. Refer to the Compare Tools to Create a Website page to find the best tool for your needs.