
List of Self-Help Guides
How-to instructions organized into a guided process.
Overview
Self-help guides offer step-by-step instructions and extra guidance to help you complete your tasks.
- Business Systems
- Communication Tools
- Data, Documents & Files
- Information Technology
- Media Production
- Teaching & Learning with Technology
- Websites
Self-Help Guides by Category
Business Systems
- Duo: Setup and Use Two-Factor Authentication
- Enterprise Access Requests: Complete an Access Request Form (ARF)
- Enterprise CRM
- Enterprise CRM Service Console
- Recruitment CRM
- Training Hub: Create and Manage Courses
- Training Hub: Instructor Guide
- Training Hub: Learner Guide
Communication Tools
- Clearspan Communicator: Set Up and Use Your UMN Phone
- Clearspan Webex Teams: Set Up and Use Your UMN Phone
- Google Hangouts: Conduct an Online Meeting
- Proofpoint Secure Email Center: Send & Receive Encrypted Emails
- Salesforce Marketing Cloud: Send Mass Email using Content Builder
- Unified Communications: Set Up & Use Your UMN Voicemail
- Zoom: Teach, Meet, and Learn with Zoom
- Zoom: Set up, Support, and Present at Online Events
- WiFi: Register a Personal Device for the Internet of Things (IoT) WiFi Service
Data, Documents & Files
- Box Secure Storage: Work with Files & Folders
- Enterprise Data: Overview to Working with University Data
- Google Drive: Work with Files and Folders
- Jadu Forms: Create Online Forms
- Jadu CXM: Set Up Workflows for XFP Forms
Information Technology
- Grouper: Create and Manage Groups
- TeamDynamix (TDX): Work with Tickets
- TeamDynamix (TDX): Manage Assets
- TeamDynamix (TDX): Approve Access Request Forms and Service Requests Forms
- TeamDynamix (TDX): Knowledge: Create and Edit Knowledge Base Articles
- TeamDynamix (TDX): Create and Manage Reports
- Technology Help Website: Create and Edit Content
- Shibboleth
- Digital Content: Write Effectively
- Digital Content: Send Communications for Service or Technology Launches, Changes, and Retirements
Media Production
Teaching & Learning with Technology
- Apps To Go: Use UMN Apps on Your Personal Device
- Canvas: Get Started with Canvas
- Canvas: Create and Organize Content
- Canvas: Assess and Grade Student Work
- Canvas: Communicate with Students
- Canvas: Collaborate with Groups
- Canvas: Integrate Media Using Kaltura
- Design Tools for Canvas: Create a Course Homepage Using a Design Tools Template
Websites
- Content Strategy: Plan & Maintain Website Content
- Drupal Lite 9: Create and Manage a Drupal Lite Site
- Drupal Enterprise 9: Admin Guide
- Drupal Enterprise 7: Create and Manage Sites
- GitHub: Using GitHub for Enterprise Drupal
- Self-Help Guides: Organize & Construct a Self-Help Guide (Drupal 7)
- Self-Help Guides: Drupal 8: Organize and Construct a Self-Help Guide
- Google Custom Search: Configure and Use Google Custom Search Engine (CSE) with University Websites
Getting Started
Intended Audience
Students
Instructors
Researchers
Staff & Departments
Health Sciences Affiliates
IT Staff and Partners
Cost
University-funded: no charge.