TeamDynamix (TDX): Manage Assets

This self-help guide is for a technician who manages hardware assets in TeamDynamix (TDX). The articles below are only visible to those who have technician access to the TDX Client Portal. 

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Manage Assets in TDX

Setting up a New Asset

How-Tos
Create or Update an Asset Record
How-Tos
Deploy a Computer
Resources
Asset Record States and Substates Definitions
Resources
Use Type Definitions

Managing a Deployed Asset

How-Tos
Search for an Asset Record
How-Tos
Relate an Asset to a Ticket
How-Tos
Manage a Loaner Computer
How-Tos
Move IT Assets to/from the Central Warehouse
Resources
Checklist to Find Missing Computers
Resources
SOP for Moving Returned IT Assets to Central Inventory
Resources
SOP for Handling Asset for Forensic Analysis

Concluding an Asset’s Life Cycle

How-Tos
Process a Returned IT Asset for Redeployment
How-Tos
Return Defective or Unwanted Items through the Return Material Authorization (R…
Resources
SOP for Recycling/Donating/Redeploying IT Assets