Use Communication & Conferencing Tools for Staff & Departments
Use University-supported technologies to communicate with large audiences, small groups or individuals.
All Services & Technologies
Calendaring
Schedule meetings for individuals and groups, or publicize University-sponsored events.
Call Center Services
Set up a call center for your unit. Call centers can assist with appointment scheduling, student support, telemarketing, and more.
Conference Calling
Host meetings via telephone for small groups or large conference calls.
Mass Email & eMarketing
Enables users to send one-off and automated mass email, track statistics (e.g. open/click rates), manage subscriptions, create drip campaigns, etc.
Social Media
Share links, videos, pictures, and other content with colleagues, classmates, and friends.
Telephone Services
Make calls and receive voicemail from your office or online.
Web Conferencing
Host scheduled and ad hoc online meetings with one person or an entire group.
Do-It-Yourself Resources
Good Practices
Email scams (known as phishing) are a common method to trick you into visiting a fraudulent website, opening an infected document, or logging in to "validate your email account."
Challenge
The IRS needs your...
Comparisons
Before selecting a tool to host your next webinar, find out what you need to consider.
Self-Help Guides
Zoom, an online video conferencing system, is now available to the UMN community! Compare Zoom to Google Hangouts
About this guide
This guide is for anyone who wants to use Zoom for basic teaching, meeting, and learning tasks. For...
Resources
Article from Geekazine on some simple tips that help with making video conferencing of all types a more pleasant experience for everyone.
Good Practices
Challenge
In an effort to reduce spam and phishing, Google is instituting more stringent limitations on mass email. They are limiting the number of messages a user can send from their email account in a day and the...
Related Services & Technologies
Document Collaboration
Create, store, and securely share files online, and collaborate with others on group projects.
Media Processing & Management
Use a suite of tools to upload, host, and distribute videos that can be used for teaching or student assignments and submissions.