Use Communication & Conferencing Tools for Staff & Departments
Use University-supported technologies to communicate with large audiences, small groups or individuals.
All Services & Technologies
Calendaring
Schedule meetings for individuals and groups, or publicize University-sponsored events.
Call Center Services
Set up a call center for your unit. Call centers can assist with appointment scheduling, student support, telemarketing, and more.
Mass Email & eMarketing
Enables users to send one-off and automated mass email, track statistics (e.g. open/click rates), manage subscriptions, create drip campaigns, etc.
Telephone Services
Make calls and receive voicemail from your office or online.
Web Conferencing
Host scheduled and ad hoc online meetings with one person or an entire group.
Do-It-Yourself Resources
Good Practices
Phishing is a common scam tactic to trick you into revealing sensitive data by visiting a fraudulent website, opening an infected document, or logging in to "validate your email account."ChallengeA friend or colleague...
Comparisons
Before selecting a tool to host your next webinar, find out what you need to consider.
Self-Help Guides
Zoom, an online video conferencing system, is now available to the UMN community! Compare Zoom to Google Hangouts About this guideThis guide is for anyone who wants to use Zoom for basic teaching, meeting, and learning tasks....
Resources
Article from Geekazine on some simple tips that help with making video conferencing of all types a more pleasant experience for everyone.
Good Practices
ChallengeIn an effort to reduce spam and phishing, Google enforces limitations on mass email. These limitations apply to the number of messages a user can send from their email account in a day, and the number of...
Related Services & Technologies
Document Collaboration
Create, store, and securely share files online, and collaborate with others on group projects.
Media Processing & Management
Use a suite of tools to upload, host, and distribute videos that can be used for teaching or student assignments and submissions.