This article discusses the voice service rates. Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for recurring monthly service and delivery...
When you order voice service, you may also need a new telephone. Telephone availability differs depending on your location. The prices below reflect the cost of the phone hardware/software only. Additional costs, such as...
User guide for Clearspan Call Center Agent and Supervisor roles.
Quick reference guide for Clearspan Call Center Agent and Supervisor tasks, instant messaging, reporting, and keyboard shortcuts.
This resource is a video tutorial (36:06) from Clearspan for using the Call Center as a Supervisor user.
It gives a guided tour of the Clearspan client and goes over how to monitor and manage queues and agents, how...