Voice Services: Monthly Service & Delivery Rates

Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for recurring monthly service and delivery charges.

Monthly Service Rates

Service F21 Recurring Charge
VOICE SERVICES - One Time Order Charges  
Field Labor time - Internal (per hour) $83.81
Field Labor time - Contractors (per hour) Varies
Changes to existing service that do not require a site visit. For example: long distance, voicemail, call waiting, etc. $28.34
Work order charge for adding, moving, or connecting a service $54.09
Voice over IP (VoIP) line $152.71
Call Center Standard $212.40
Call Center Premium $580.56
Call Center PC Supervisor $1,182.36
Call Center PC Agent $587.64
VOICE SERVICES - Monthly Charges  
Phone Line with Voicemail and features $30.00
ACD Group Charge $63.20
Auto Attendant $76.70
Extension Jack $11.48
Centrex Line (off-premise 627 exchange) $42.75
1-800 Toll Free Monthly Service Charge $12.94
National Long Distance Direct Dialed from on-campus (per minute) $0.03
International Calls (per minute) Varies