This article discusses the voice service rates. Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for recurring monthly service and delivery charges.
One Time Order Charges
Service | FY24 Charge |
Field Labor time - Internal (per hour) | $89.31 |
Changes to existing service that do not require a site visit. For example: long distance, voicemail, call waiting, etc. | $42.93 |
Work order charge for adding, moving, or connecting a service | $76.11 |
Call Center Standard | $212.40 |
Call Center Premium | $580.56 |
Call Center PC Supervisor | $1,182.36 |
Call Center PC Agent | $587.64 |
Monthly Charges
Service | FY24 Charge |
Phone Line with Voicemail and features | $30.00 |
ACD Group Charge | $139.03 |
Auto Attendant | $88.14 |
Extension Jack | $41.23 |
1-800 Toll Free Monthly Service Charge | $10.04 |
National Long Distance Direct Dialed from on-campus (per minute) | $0.03 |
International Calls (per minute) | Varies |