This article discusses the voice service rates. Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for recurring monthly service and delivery charges.
One Time Order Charges
| Service | FY22 Charge |
| Field Labor time - Internal (per hour) | $86.03 |
| Field Labor time - Contractors (per hour)Varies | Varies |
| Changes to existing service that do not require a site visit. For example: long distance, voicemail, call waiting, etc. | $31.16 |
| Work order charge for adding, moving, or connecting a service | $59.16 |
| Voice over IP (VoIP) line | $152.71 |
| Call Center Standard | $212.40 |
| Call Center Premium | $580.56 |
| Call Center PC Supervisor | $1,182.36 |
| Call Center PC Agent | $587.64 |
Monthly Charges
| Service | FY22 Charge |
| Phone Line with Voicemail and features | $30.00 |
| ACD Group Charge | $69.61 |
| Auto Attendant | $78.27 |
| Extension Jack | $13.87 |
| Centrex Line (off-premise 627 exchange) | $43.84 |
| 1-800 Toll Free Monthly Service Charge | $12.77 |
| 1-800 Inbound Usage (per minute) | $0.013 |
| National Long Distance Direct Dialed from on-campus (per minute) | $0.03 |
| International Calls (per minute) | Varies |