Telephone Pricing & Guides

When you order voice service, you may also need an accompanying softphone, desk phone, or phone accessory like a headset. Availability of the inventory of physical phones and accessories differs depending on your location. The prices below reflect the cost of the phone equipment only. Additional costs, such as any potential wiring or installation and one-time fees, may also be applicable.

Important note about 911 calls: Because many calls placed at the University use technology that place calls over the internet (also known as Voice Over internet Protocol, or VoIP) there are certain restrictions we want users to know about. Visit the VoIP and 911 Service page for critical details about how these might affect emergency calls.

To order new phone services or equipment, complete a Voice & Data Services Request form.

Zoom Phone

The Zoom Phone technology allows a user with a University phone number to make and receive calls from any computer (laptop or desktop)  or mobile device, from any location.

Clearspan Webex Teams (formerly Webex Engage)

Note: This technology is being retired as Zoom Phone is implemented as the University’s approved systemwide voice communications tool.

The Clearspan Webex Teams app allows a University phone number to make and receive calls from any OIT-supported Windows or Mac laptop device, at any location.

As part of the University’s Communications Tools Modernization Program, Clearspan Webex will be replaced by Zoom Phone in a phased timeline. The Voice Network team encourages you to consider implementing Zoom Phone (see details above) to avoid multiple stages of transition within your unit and a smoother installation of the single most up-to-date communications technology available to the University community. 

• Clearspan Teams User Guide

Plantronics Headset

The Plantronics C3210 headset is durable, comfortable, easy to use and offers top-notch audio quality. This noise-canceling headset offers the ability to hear low subs and soaring vocals with a frequency range of sound from 20 Hz-20 kHz and has a microphone frequency of 100 Hz–10 kHz. It is compatible with laptops and computers with a USB-A port.

• Headset price: $33.44
• Plantronics C3210 Product Sheet

Mitel 6863

Note: This model is not available for purchase
The Mitel 6863 single-line telephone works with the Clearspan platform to offer voice over IP (VoIP) service. Features include HD audio, call waiting, 2-way speakerphone, and a monochrome LCD 2.75” 128x48 pixel graphical display.

Mitel 6863 reference material (PDF)

Mitel 6867

The Mitel 6867 multiple-line telephone works with the Clearspan platform to offer voice over IP (VoIP) service. Features include an additional line appearance, 2-way speakerphone, and a 3.5” color LCD screen.

Phone price: $165.59
Mitel 6867 reference material (PDF)

Mitel 6869

The Mitel 6869 multiple-line telephone works with the Clearspan platform to offer voice over IP (VoIP) service. Features include up to six additional lines, 2-way speakerphone, and a 4.3” color LCD screen.

Phone price: $197.34
Mitel 6869 reference material (PDF)

Cortelco 2730 Analog Phone

The single-line Telephone Equipment with Speaker Display is the current model analog telephone used with the University of Minnesota telephone system. This product is used for new analog telephone orders and is the phone used when repairs call for analog replacement phones.

• Phone price: $104.55
• Cortelco 2370 Reference Guide

STEW

The Standard Telephone Equipment for a Wall (STEW) is a single-line analog telephone set that has been designed to be wall-mounted.

• Phone price: $61.20
• User Guides:
  • Place a Call
  • Phone Settings
  • System Feature Codes
  • STEW Quick Reference

Weather

The Office of Information Technology (OIT) offers telephones in die cast aluminum protective metal boxes for durable outdoor use. This single-line analog telephone is perfect to use outside a building for after hour access. Telephone programming can include campus-only calls or a hotline to a specific number.

• Phone price: Approximately $320 (this cost can vary depending on housing needs)
• WEATH System Feature Codes
• WEATH Quick Reference (PDF)

TDD

A telecommunications device for the deaf (TDD) is a teleprinter, an electronic device for text communication over a telephone line, that is designed for use by persons with hearing or speech difficulties. To begin the purchase and request process, visit the UReturn page of The Disability Resource Center’s website. From there you will complete a form to request an initial consultation to get the purchase process started.