Telephone Pricing & Guides

When you order voice service, you may also need a new telephone. Telephone availability differs depending on your location. The prices below reflect the cost of the phone hardware/software only. Additional costs, such as any potential wiring or installation and one-time fees, are also applicable. 

Employee phones remain the property of the employee's department after the employee leaves. Managers can return the phone to the Office of Information Technology, but no credit is given for returned phones. 

VoIP callers should be aware of certain restrictions to 911 calls. Visit https://z.umn.edu/voip911 for more information.

To order a new phone: http://z.umn.edu/datavoicerequest

Clearspan Webex Teams (formerly Webex Engage)

The Clearspan Teams app allows a University phone number to make and receive calls from any OIT-supported Windows or Mac laptop device, at any location.

VoIP callers should be aware of certain restrictions to 911 calls. Visit https://z.umn.edu/voip911 for more information.

• One-time license fees:
  • Desktop: $35.40
• Clearspan Teams User Guide

Plantronics Headset

The Plantronics C3210 headset is durable, comfortable, easy to use and offers top notch audio quality. This noise-cancelling headset offers the ability to hear low subs and soaring vocals with a frequency range of sound from 20 Hz-20 kHz and has a microphone frequency of 100 Hz–10 kHz. It is compatible with laptops and computers with a USB-A port.

• Headphone price: $33.44
• Plantronics C3210 Product Sheet

Mitel 6863

The Mitel 6863 single-line telephone works with the Clearspan platform to offer voice over IP (VoIP) service. Features include HD audio, call waiting, 2-way speakerphone, and a monochrome LCD 2.75” 128x48 pixel graphical display. 

VoIP callers should be aware of certain restrictions to 911 calls. Visit https://z.umn.edu/voip911 for more information.

• Phone price: $71.99
• Mitel 6863 reference material (PDF)

Mitel 6867

The Mitel 6867 multiple line telephone works with the Clearspan platform to offer voice over IP (VoIP) service. Features include an additional line appearance, 2-way speakerphone, and a 3.5” color LCD screen.

VoIP callers should be aware of certain restrictions to 911 calls. Visit https://z.umn.edu/voip911 for more information.

• Phone price: $165.59
• Mitel 6867 reference material (PDF)

Mitel 6869

The Mitel 6869 multiple line telephone works with the Clearspan platform to offer voice over IP (VoIP) service. Features include up to six additional line appearances, 2-way speakerphone, and a 4.3” color LCD screen.

VoIP callers should be aware of certain restrictions to 911 calls. Visit https://z.umn.edu/voip911 for more information.

• Phone price: $197.34
• Mitel 6869 reference material (PDF)

Cortelco 2730 Analog Phone

The Single line Telephone Equipment with Speaker Display in Black is the current model analog telephone used with the University of Minnesota telephone system. This product is used for new telephone orders and as a replacement for repair of STE-SD sets. 

• Phone price: $104.55
• Cortelco 2370 Reference Guide

STEW

The Standard Telephone Equipment for a Wall (STEW) is a single-line analog telephone set that has been designed to be wall mounted.

• Phone price: $43.46
• Guides:
  • Place a Call
  • Phone Settings
  • System Feature Codes
  • STEW Quick Reference (PDF)

Weather

OIT offers telephones in die cast aluminum protective metal boxes for durable outdoor use. This single-line analog telephone is perfect to use outside a building for after hour access. Telephone programming can include campus-only calls or a hot line to a specific number.

• Phone price: Approximately $320 (this cost can vary depending on housing needs)
• Guides:
  • System Feature Codes
  • WEATH Quick Reference (PDF)

TDD2

Please visit Disability Services website at http://cap.umn.edu for more information on this phone.

Guides for retired phone models:

• 6735i User Guide (PDF)
• 6737i User Guide (PDF) 
• ITE12-SD Quick Reference (PDF)
• ITE30-SD Quick Reference (PDF)
• ITE30-SD Agent Quick Reference (PDF)
• 9116LP User Guide