Dynamics 365
Adapt and innovate with intelligent CRM and ERP business applications.
Overview
Microsoft Dynamics 365 is an integrated suite of enterprise resource planning and customer relationship management applications.
Versions
Dynamics 365 Field Service helps organizations deliver onsite service to customer locations. The application combines workflow automation, scheduling algorithms, and mobility to set up mobile workers for success when they're onsite with customers fixing issues.
Dynamics 365 Project Operations connects sales, resourcing, project management, and finance teams in a single application to win more deals, accelerate project delivery, and maximize profitability.
Dynamics 365 Sales enables salespeople to build strong relationships with their customers, take actions based on insights, and close deals faster. Use Dynamics 365 Sales to keep track of your accounts and contacts, nurture your sales from lead to order, and create sales collateral. You can also create marketing lists and campaigns, and follow service cases associated with specific accounts or opportunities.
Availability
Dynamics 365 Field Service, Dynamix 365 Project Operations, and Dynamix 365 Sales are available for the following account types:
| Role | Dynamics 365 Field Service | Dynamics 365 Project Operations | Dynamics 365 Sales Premium, Enterprise, and Professional |
|---|---|---|---|
| Faculty | With purchase | With purchase | With purchase |
| Permanent staff | With purchase | With purchase | With purchase |
| Temporary/casual staff | With purchase | With purchase | With purchase |
| Student | With purchase | With purchase | With purchase |
| Person of Interest (POI) | With purchase | With purchase | With purchase |
| Friend (sponsored account) | With purchase | With purchase | With purchase |
| Departmental | Not available | Not available | Not available |
| Functional | *With purchase | *With purchase | *With purchase |
Review software availability definitions to learn more.
*The account must be provisioned in Entra ID. This can be enabled by selecting the AD (Active Directory) option when submitting the Functional Account request form.
Getting Access
Access to software licensed by the University is based on University affiliation and sometimes the device on which the software is installed.
It is your responsibility to make sure you are using the software in accordance with the University's Acceptable Use of Information Technology Resources policy and software terms and conditions, plus any vendor terms listed below.
Faculty and Staff in Specific Units on University-Owned Devices Not Managed by OIT
How to Get It
Consultation: Email [email protected]Cost
Discounted price for UMN collegiate units. No charge for those eligible in those units.
License Dates
License Details
Licenses for Dynamics 365 can be obtained from SoftwareOne through the University of Minnesota's Microsoft EES agreement.
Pricing varies significantly, based on the license type(s) and options selected.
To obtain a quote for Dynamics 365 licenses, departmental representatives should email [email protected] to request a consultation.
Cost
Faculty and Staff
Unit and individual fee options
Operating Systems
- Windows