Technology Help from Our Staff
Get technical support from our service desk staff, or make an appointment with our consultants for more in-depth help.
Technology Help Desk Services
The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:
- University Internet accounts and passwords
- Campus network, Internet, and telephone connections
- Email, Moodle, and other system-wide applications
- software licenses
- PC and Mac problems
For more in-depth help, we can refer you to specialists.
Twin Cities Walk-in Services
University-funded, no-charge, no-appointment-required services at our walk-in locations include:
- Assess hardware and software issues
- Consult on virus removal and password changes
- Configure and support Email applications
- Configure mobile device email
- Troubleshoot ResNet connection problems
- Support system-wide applications (e.g., Moodle)
- Install VPN
- Configure and troubleshoot WiFi network
Twin Cities Walk-in Locations
Summer 2018
Monday, May 14, 2018 to Monday, September 3, 2018
| Days | Hours |
|---|---|
| Monday-Friday | 8 a.m.-5 p.m. |
| Saturday-Sunday | Closed |
| Holidays | Closed: Monday, May 28; Wednesday, July 4; Monday, September 3 |
Coffman Memorial Union 101
300 Washington Ave S.E.
Minneapolis, MN 55455
Summer 2018
Monday, May 14, 2018 to Monday, September 3, 2018
| Days | Hours |
|---|---|
| Monday-Friday | 8 a.m.-5 p.m. |
| Saturday-Sunday | Closed |
| Holidays | Closed: Monday, May 28; Wednesday, July 4 |
| Labor Day | This location will be open on Labor Day (Monday, September 3) |
Summer 2018
Monday, May 14, 2018 to Monday, September 3, 2018
| Days | Hours |
|---|---|
| Monday-Friday | 8 a.m.-5 p.m. |
| Saturday-Sunday | Closed |
| Holidays | Closed: Monday, May 28; Wednesday, July 4; Monday, September 3 |