Technology Help from Our Staff
Get technical support from our service desk staff, or make an appointment with our consultants for more in-depth help.
Technology Help Desk Services
The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:
- University Internet accounts and passwords
- Campus network, Internet, and telephone connections
- Email, Moodle, and other system-wide applications
- software licenses
- PC and Mac problems
For more in-depth help, we can refer you to specialists.
Twin Cities Walk-in Services
University-funded, no-charge, no-appointment-required services at our walk-in locations include:
- Assess hardware and software issues
- Consult on virus removal and password changes
- Configure and support Email applications
- Configure mobile device email
- Troubleshoot ResNet connection problems
- Support system-wide applications (e.g., Moodle)
- Install VPN
- Configure and troubleshoot WiFi network
Twin Cities Walk-in Locations
Spring Break
Saturday, March 10, 2018 to Sunday, March 18, 2018
| Days | Hours |
|---|---|
| Saturday March 10 | 10am - 6pm |
| Monday March 12 - Thursday March 15 | 9am - 4pm |
| Closed | March 11, 16-18 |
Spring Term 2018
Tuesday, January 16, 2018 to Friday, May 11, 2018
| Days | Hours |
|---|---|
| Monday–Friday | 8 a.m.–6 p.m. |
| Saturday | 10 a.m.–6 p.m. |
| Sunday | Closed |
| Holidays | Closed March 16 |
Coffman Memorial Union 101
300 Washington Ave S.E.
Minneapolis, MN 55455
Spring Break
Saturday, March 10, 2018 to Sunday, March 18, 2018
| Days | Hours |
|---|---|
| March 10 | 10am - 6pm |
| March 11 | 12pm - 6pm |
| Monday March 12 - Thursday March 15 and Saturday March 17 | 9am - 4pm |
| Closed | March 16 and 18 |
Spring Term 2018
Tuesday, January 16, 2018 to Friday, May 11, 2018
| Days | Hours |
|---|---|
| Monday–Friday | 8 a.m.–6 p.m. |
| Saturday | 10 a.m.–6 p.m. |
| Sunday | 12 noon–6 p.m. |
| Holidays | Closed March 16 |
Spring Break
Saturday, March 10, 2018 to Sunday, March 18, 2018
| Days | Hours |
|---|---|
| March 10 | 12pm - 6 pm |
| Monday March 12 - Thursday March 15 | 9am - 4pm |
| Closed | March 11, 16-18 |
Spring Term 2018
Tuesday, January 16, 2018 to Friday, May 11, 2018
| Days | Hours |
|---|---|
| Monday–Friday | 8 a.m.–6 p.m. |
| Saturday | 12 noon–6 p.m. |
| Sunday | Closed |
| Holidays | Closed March 16 |