In-Person Help
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Technology Help from Our Staff

Get technical support from our service desk staff, or make an appointment with our consultants for more in-depth help.

Technology Help Desk Services

The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:

  • University Internet accounts and passwords
  • Campus network, Internet, and telephone connections
  • Email, Moodle, and other system-wide applications
  • software licenses
  • PC and Mac problems

For more in-depth help, we can refer you to specialists.

Twin Cities Walk-in Services

University-funded, no-charge, no-appointment-required services at our walk-in locations include:

  • Assess hardware and software issues
  • Consult on virus removal and password changes
  • Configure and support Email applications
  • Configure mobile device email
  • Troubleshoot ResNet connection problems
  • Support system-wide applications (e.g., Moodle)
  • Install VPN
  • Configure and troubleshoot WiFi network

Twin Cities

Twin Cities Walk-in Locations

Coffman Memorial Union 101

300 Washington Ave S.E.
Minneapolis, MN 55455
  • Coffman Memorial Union
  • students in Coffman Memorial Union Technology Help walk-in location
Spring 2019
Monday, January 21, 2019 to Friday, May 17, 2019
DaysHours
Monday-Friday8am to 5pm
Saturday10am to 4pm
SundayNoon to 4pm
Spring Break March 18-2110am to 3pm
ClosedJanuary 21, March 16-17, and March 22-24

Blegen Hall 90

269 19th Avenue S
Minneapolis, MN 55455
  • Blegen Hall
  • four people working in Blegen 90 Technology Help walk-in location
Spring 2019
Monday, January 21, 2019 to Friday, May 17, 2019
DaysHours
Monday-Friday8am to 4pm
Saturday-SundayClosed
Spring Break March 18-2110am to 3pm
ClosedJanuary 21, March 16-17, and March 22-24

St. Paul Student Center 4

2017 Buford Ave
St. Paul, MN 55108
  • St. Paul Student Center
  • public computer labs
Spring 2019
Monday, January 21, 2019 to Friday, May 17, 2019
DaysHours
Monday - Friday8am to 4pm
Saturday - SundayClosed
Spring Break March 18-2110am to 3pm
ClosedJanuary 21, March 16-17, and March 22-24

More UMN Help

Crookston

Computer Help Desk
Kiehle Building
Room 131
2900 University Ave
Crookston, MN 56716

Phone: (218) 281-8000

Email: umchelp@umn.edu

Duluth

Tech Center Help Desk
Kirby Plaza
Room 165
1208 Kirby Dr
Duluth, MN 55812

Phone: (218-726-8847)

Email: itsshelp@d.umn.edu

Morris

The Helpdesk

Rodney A. Briggs Library
Room 250
600 East 4th Street
Morris, MN 56267

Phone: (320) 589-6150

Email: ummhelp@morris.umn.edu

Rochester

UMR Help
University Square
Room 394
111 S Broadway, Rochester, MN 55904

Phone: (507) 258-8748 

Email: umrhelp@umn.edu

Consultation Services

Need more than technical support that we provide from the service desk or no-appointment necessary walk-in locations? We also offer consultation services on the Twin Cities campus. Our service desk staff can refer you or you can request these services directly.

Twin Cities

  • Consult

    Hours vary