Technology Help from Our Staff
Get technical support from our service desk staff, or make an appointment with our consultants for more in-depth help.
Technology Help Desk Services
The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:
- University Internet accounts and passwords
- Campus network, Internet, and telephone connections
- Email, Canvas, and other system-wide applications
- software licenses
- PC and Mac problems
For more in-depth help, we can refer you to specialists.
Twin Cities Walk-in Services
University-funded, no-charge, no-appointment-required services at our walk-in locations include:
- Assess hardware and software issues
- Consult on virus removal and password changes
- Configure and support Email applications
- Configure mobile device email
- Troubleshoot ResNet connection problems
- Support system-wide applications (e.g., Moodle)
- Install VPN
- Configure and troubleshoot WiFi network
Twin Cities Walk-in Locations
Coffman Memorial Union 101 (East Bank)
300 Washington Ave S.E.
Minneapolis, MN 55455
Spring 2020
Tuesday, January 21, 2020 to Wednesday, May 13, 2020
| Days | Hours |
|---|---|
| Monday - Friday | 8am - 5pm |
| Saturday | 10am - 4pm |
| Sunday | 12pm - 4pm |
| Spring Break (Monday, March 9 - Friday, March 13) | 10am - 3pm |
| March 7-8; March 14-15 | Closed |
Blegen Hall 90 (West Bank)
269 19th Avenue S
Minneapolis, MN 55455
Spring 2020
Tuesday, January 21, 2020 to Wednesday, May 13, 2020
| Days | Hours |
|---|---|
| Monday - Friday | 8am - 4pm |
| Saturday - Sunday | Closed |
| Spring Break (Monday, March 9 - Friday, March 13) | 10am - 3pm |
St. Paul Student Center 4 (St. Paul)
2017 Buford Ave
St. Paul, MN 55108
Spring 2020
Tuesday, January 21, 2020 to Wednesday, May 13, 2020
| Days | Hours |
|---|---|
| Monday - Friday | 8am - 4pm |
| Saturday - Sunday | Closed |
| Spring Break (Monday, March 9 - Friday, March 13) | 10am - 3pm |