Twin Cities Technology Help Desk Services
Twin Cities
- Chat
Open 24 hours, 7 days a week
- [email protected]
Open 24 hours, 7 days a week
- 612-301-4357
Open 24 hours, 7 days a week
- Visit
Hours vary
The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:
- University Internet accounts and passwords
- Campus network, Internet, and telephone connections
- Email, Canvas, and other system-wide applications
- software licenses
- PC and Mac problems
For more in-depth help, we can refer you to specialists.
Services
NOTE: Walk-In locations will be closed starting Tuesday, March 17, 2020.
To follow social distancing guidelines, we are limiting our in-person hours and using the space to more effectively spread out our staff.
You can still receive help!
Recommended Contact Methods
- Chat online
- Email [email protected]
Other Contact Methods
- Call 612-301-4357
- If walk-in support is required, please visit our computer lab in Coffman B60 (East Bank)
Twin Cities Walk-in Locations
Coffman Memorial Union 101 (East Bank)
300 Washington Ave S.E.
Minneapolis, MN 55455
Get Building Details and Directions
Summer 2020 Hours
| Days | Hours |
|---|---|
| Monday - Friday | 10am - 3pm |
| Saturday - Sunday | Closed |
| Holidays | Closed |
Blegen Hall 90 (West Bank)
269 19th Avenue S
Minneapolis, MN 55455
Get Building Details and Directions
Summer 2020 Hours
| Days | Hours |
|---|---|
| Monday - Friday | 10am - 3pm |
| Saturday - Sunday | Closed |
| Holidays | Closed |
St. Paul Student Center 4 (St. Paul)
2017 Buford Ave
St. Paul, MN 55108
Get Building Details and Directions
Summer 2020 Hours
| Days | Hours |
|---|---|
| Monday - Friday | 10am - 3pm |
| Saturday - Sunday | Closed |
| Holidays | Closed |
Twin Cities Consultation Services
Twin Cities
Consult
Hours vary
Need more help than the technical support we can provide from the service desk or no-appointment necessary walk-in locations? We also offer consultation services on the Twin Cities campus. Our service desk staff can refer you or you can request these services directly.
Teaching with Technology Consultations
Instructors, get help designing and creating your online content.
Self-Help Guides
The Office of Information Technology has created a Drupal module that provides the tools you need to create a self-help guide in your UMN Drupal site. We can consult with you on how to implement and use the module. Send an email to [email protected].
Storage & Data Protection Services
If you need to store research, protected, or other types of specialized data, our storage team can help you identify and choose from University and vendor options.
University Information Security
If you have questions about who is responsible for your data, its security level, and applying information security standards, email [email protected]
Video Event Onsite Support
Faculty and staff, get help hosting webcasts of meeting and events.