In-Person Help
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Technology Help from Our Staff

Get technical support from our service desk staff, or make an appointment with our consultants for more in-depth help.

Technology Help Desk Services

The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:

  • University Internet accounts and passwords
  • Campus network, Internet, and telephone connections
  • Email, Canvas, and other system-wide applications
  • software licenses
  • PC and Mac problems

For more in-depth help, we can refer you to specialists.

Twin Cities Services

NOTE: Walk-In Locations Closed Starting Tuesday, March 17th, 2020

To follow social distancing guidelines, we are limiting our in-person hours and using the space to more effectively spread out our staff.

You can still receive help!

Recommended Contact Methods

Other Contact Methods

  • Call 612-301-4357 
  • If walk-in support is required, please visit our computer lab in Coffman B60 (East Bank)

Twin Cities

Consultation Services

Need more than technical support that we provide from the service desk or no-appointment necessary walk-in locations? We also offer consultation services on the Twin Cities campus. Our service desk staff can refer you or you can request these services directly.

Twin Cities

  • Consult

    Hours vary

More UMN Help

Crookston

Computer Help Desk
Kiehle Building
Room 131
2900 University Ave
Crookston, MN 56716

Phone: (218) 281-8000

Email: umchelp@umn.edu

Duluth

Tech Center Help Desk
Kirby Plaza
Room 165
1208 Kirby Dr
Duluth, MN 55812

Phone: (218-726-8847)

Email: itsshelp@d.umn.edu

Morris

The Helpdesk

Rodney A. Briggs Library
Room 250
600 East 4th Street
Morris, MN 56267

Phone: (320) 589-6150

Email: ummhelp@morris.umn.edu

Rochester

UMR Help
University Square
Room 394
111 S Broadway, Rochester, MN 55904

Phone: (507) 258-8748 

Email: umrhelp@umn.edu