Technology Help from Our Staff

The Technology Help service desk is your first point of contact when you need technical support for Twin Cities information technology services such as:

• University Internet accounts and passwords
• Campus network, Internet, and telephone connections
• Email, Moodle, and other system-wide applications
• software licenses
• PC and Mac problems

For more in-depth help, we can refer you to specialists.

Twin Cities Walk-in Services

University-funded, no-charge, no-appointment-required services at our walk-in locations include:

• Assess hardware and software issues
• Consult on virus removal and password changes
• Configure and support Email applications
• Configure mobile device email
• Troubleshoot ResNet connection problems
• Support system-wide applications (e.g., Moodle)
• Install VPN
• Configure and troubleshoot WiFi network