Duo: Initiate Duo Security

Duo Security multi-factor authentication adds an additional layer of protection to your University of Minnesota account. Duo Security is required for all students, faculty, and staff at the University of Minnesota.

In this article: 

Enabling Duo Security on Your Account

Duo Security can be enabled for most University of Minnesota accounts, including departmental and student organization accounts. Note that it is not possible to remove an account from Duo after opting in.

To enable Duo Security for your account: 

  1. Sign into my-account.umn.edu with your UMN internet ID and password.
  2. Select Duo Security from the navigation menu.

My Account window self service tab showing these pulldown options under User Details: Password Management, Duo Security, Google, and Additional Accounts with a yellow arrow pointing to Duo Security

  1. In the drop-down menu select Enable Duo Security. 

Duo Security Duo Details window with pulldown list showing the following: Create or Manage Duo Account, Generate Duo Bypass Codes, Enable Duo Security with the last option surrounded with a yellow box and a yellow arrow pointing to it

  1. Select Yes to opt in
  2. Select Submit.

Enabling Duo Security on an Existing Departmental Account

  1. Log in to Departmental Account via my-account.umn.edu.
  2. Select Duo Security
  3. Select Enable Duo Security, wait for successful enable message
  4. Log out of Departmental Account
  5. Log in to Departmental Account
  6. Enroll Duo device at "Welcome to Duo".
    • For more help follow guidance found in from step 6 from the Getting Started with Duo Security section of the knowledge article Duo: Initiate Duo Security
  7. Log out of the Departmental account.
  8. Log in to Departmental Account via my-account.umn.edu.
  9. In Duo Security, select Generate Duo Bypass Codes 
  10. Select Submit. 
  11. Copy and securely store all ten generated Duo bypass codes to be used by others to add their device.
  • NOTE: For every device that will need to be added to the Departmental Account, provide one of the generated Duo bypass codes.
  • Only provide one bypass code for an user. 
  • Bypass codes can only be used once.
     

Getting Started with Duo Security

  1. If you are currently signed into your UMN account, sign out. 
  2. Clear your browser's cache and cookies.     
    • Note: You may need to clear this for all time rather than the last hour or any shorter time period.    
  3. Visit any UMN website that requires sign in, such as my-account.umn.edu. 
  4. Enter your UMN internet ID and password, then select Sign In. 
  5. The Duo Security enrollment prompt should appear. 
  6. Select Get started.
    Duo welcome window with University branded M in upper right and a get started button at the bottom below text reading "Your organization uses Duo Security to protect your identity. Create an account to get started. Learn more about Duo" The last sentence is linked to a separate article.
  1. Select a device to enroll in Duo.
    Note: It is recommended that you have more than one Duo device associated with your account. The use of Duo mobile (smartphone or tablet) as one of the devices is highly recommended.
    Duo add device window reading "First, add a device. You'll use this to log in with Duo. You can add another option later." Three horizontal bar selections appear At the top is "Duo Mobile (recommended) Get a notification or code on your device" Middle bar is "Security Key Use a Security Key" Bottom bar is "Phone Number Get a phone call" the lowest part of the window reads "need help" with a link
  2. Follow the remaining prompts and enter the information requested to finish setting up your Duo device. 

If it has been more than 7 days since you claimed your UMN account, contact Technology Help for assistance setting up your first Duo device.

Additional Resources

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