DMARC: Help Your Email Pass DMARC

DMARC (Domain-based Message Authentication, Reporting & Conformance) is an email authentication protocol designed to prevent University students, faculty, and staff from receiving fraudulent emails. It is being rolled out at the University of Minnesota beginning in April 2020.  Learn more about DMARC.

If you are sending email on behalf of the University of Minnesota, these steps will make sure the mail you send appears and is delivered correctly.
Note: No action is required by you if you use Gmail, Salesforce Marketing Cloud, or other University-verified email services.

  1. Determine which system you use to send email.
    Does your University work-related email come from somewhere other than UMN Gmail? This could include mass email tools (Salesforce, Mailchimp, Pardot, etc.), systems that send mail (doctor-patient communication tools, printers that can send email, etc.), or external servers.
    • If no, no further action is required by you.
    • If yes, continue to Step 2.
  2. Check whether the email you send currently passes DMARC.
    1. Check the list of approved/verified UMN Mass Email Senders.
      • If the source you use is listed, no further action is required by you.
      • If the source you use is not listed: Send an email to [email protected] from the email source you want to test. You will receive an automated response that tells you if you've passed or failed DMARC.
        • If you pass DMARC, no further action is required by you.
        • If you fail DMARC, continue to Step 3.
        • If you cannot receive an automated response, email [email protected] from the email source you want to test as @*umn.edu. Please include where to reply back to and allow up to two business days for a response.
  3. Verify your email source to pass DMARC
    • If you use a third-party application/vendor, contact the vendor and ask them the following questions:
      • Do you support DKIM or SPF signing?
        • If no, consider using a different vendor (select one from the list of approved/verified email sources from Step 2), or contactTechnology Help for assistance. 
        • If yes, continue to Step 3.a.ii.
      • How do I configure DKIM or SPF for my account?
        Note: We highly recommend using DKIM wherever possible.
    • If you use a University system that sends email, contact Technology Help or your local IT for assistance.
    • If you use an external server, contact Technology Help or your local IT for assistance.