How-to

Manage Spam Email

Recognize Spam

  • Spam is junk or unsolicited commercial email (UCE) that is bulk-emailed to people who have not requested it.
  • Spam lists are often created by stealing Internet mailing lists, or by searching the Web for addresses, or searching for Directories containing email addresses. The more Internet activity you participate in, the more likely you'll end up in a spam list.
  • Spammers forge almost all of the information in an email (address, IP, etc.).  This makes it difficult to identify where the spam originates.

Review Messages and Spam Folder 

  • Unsubscribe if possible. Email lists and Google groups that you may subscribe to will usually have an Unsubscribe link at the bottom. You may receive approved University correspondence, which you can not unsubscribe from.
  • Identify email incorrectly flagged as Spam.

Messages in your Spam folder are automatically deleted after 30 days.

Report Spam

Your reports of spam help educate the spam filters to be even more accurate. Be aware that reporting spam is an iterative, ongoing effort that might not appear to have immediate effect.

Intended Audience

Students
Instructors
Researchers
Staff & Departments

Other Resources