User guides that provide instructions on how to use the features of the telephones are available for all telephones currently offered by IT. If you need documentation for an older telephone that is not listed below, please send an email to firstname.lastname@example.org.
The ITE12-SD digital telephone is used in conjunction with multiple telephone lines. Features of the ITE12-SD are similar to the ITE30-SDonly in a much smaller model. It is designed for use with a telephone handset but supports use of headset which may be purchased separately.
ITE30-SD digital telephones are used for multiple line reception desks and in call centers at the University of Minnesota. It may be programmed to work as a multiple line telephone, or as an Automatic Call Distribution Agent for call center management. This set is designed for use with a telephone handset. Telephone headsets may be purchased separately and are supported by this model.
The ITE30-SD Agent digital telephones are implemented in call centers at the University of Minnesota for use with Automatic Call Distribution. This telephone model is designed for use with a headset, which may be purchased separately.
9116LP Analog Phone
The Single line Telephone Equipment with Speaker Display in Black is the current model analog telephone used with the University of Minnesota telephone system. This product is used for new telephone orders and as a replacement for repair of STE-SD sets. Unlike the "fluttering" red light of other University phones, the voicemail notification on this set presents customers with a solid red light.
The Standard Telephone Equipment for a Wall (STEW) is a single-line analog telephone set that has been designed to be wall mounted.
OIT offers telephones in die cast aluminum protective metal boxes for durable outdoor use. This single-line analog telephone is perfect to use outside a building for after hour access. Telephone programming can include campus-only calls or a hot line to a specific number.
The Telecommunication Device for the Deaf (TDD2) is offered for hearing impaired members of the University. The TDD2 works using a single-line analog telephone. It encodes typed messages by the sender into sounds, which are received and then displayed by another TDD2.