This article provides guidelines on when content on the Technology Help website (it.umn.edu) should be considered for unpublishing or deletion.
This article includes:
- Technology Help Content Retention Schedule
- Creating a Permanent Archive
- Request a Page Be Unpublished or Deleted
- Additional Information
Technology Help Content Retention Schedule
|
Type of Content |
Unpublish |
Deleted |
Review Status of Content |
|---|---|---|---|
|
Knowledge articles |
Controlled by policies and procedures in TDX |
Deleted from the Tech Help website after it has been unpublished in TDX for one year |
Review annually until deleted |
|
News articles |
After 6 months |
After two years |
Review twice-yearly until deleted |
|
Service and/or technology information |
When service or technology is retired |
When the service or technology has been retired for one year |
Review annually until deleted |
|
Course/event information |
When the course or event has concluded |
One year after the course or event has concluded |
Review annually until deleted |
|
Newsletter and blog posts |
When the content is no longer relevant |
n/a |
Review annually until deleted |
|
Resource pages (comparisons, good practices, and general resource pages) |
When the content is no longer relevant |
When the content has been retired for one year |
Review annually until deleted |
|
External resource pages |
n/a |
When resource is no longer relevant or available |
Review annually until deleted |
|
Featured search items |
n/a |
When service or technology is retired |
Review annually until deleted |
|
Self-Help Guides |
When service or technology is retired |
When the content has been retired for one year |
Review annually until deleted |
|
Experts & Communities, Staff pages |
When no longer available |
After one year |
Review annually until deleted |
|
General pages |
When the content is no longer relevant |
When the content has been retired for one year |
Review annually until deleted |
|
Location pages |
When the content is no longer relevant |
When the content has been retired for one year |
Review annually until deleted |
|
Files (images, pdf, movies, etc) |
When the content is no longer relevant |
When the content has been retired for one year |
Review annually until deleted |
Creating a Permanent Archive
At times there may be a need to access content even after it has been unpublished or deleted from the Technology Help website. This includes:
- Content you may want to reuse (wording around a service that might apply to a future service)
- Content that specifies access levels to technologies.
- Content around a major change.
- News content that may be reused or reposted.
In these cases, we encourage content owners to create an archive of the content in a shared Google Drive or other storage area before it is deleted.
Request a Page be Unpublished or Deleted
Some content editors are not able to directly unpublish or delete a page. You will need to submit a request. To request a page or collection of pages be unpublished or deleted, fill out an OIT Digital Content and Communications Request.