You can use Duo authentication if you live outside of the United States. Read the University's Disclaimer on Duo and U.S. Embargoed Countries for exceptions.
Audience:
- Students, staff, and faculty who live outside of the United States
- If you are travelling outside of the United States, refer to Duo: Use Duo While Traveling Internationally
Table of Contents:
Enrolling in Duo
To add a new Duo device to your account, follow Adding New Devices to Duo.
- Note: If you are unable to add a device or are adding a device for the first time, you may need to Enabling Duo Security on Your Account first.
Authenticating with Duo
If you have a Wi-Fi or Cellular Connection
If you have a stable connection to Wi-Fi or cellular, you may use the preferred Duo Push method. You can receive push notifications anywhere you are connected to the internet.
If you do not have Wi-Fi or Cellular Connection
If you do not have an internet or cellular connection you can connect using Duo Mobile passcodes (on this page) or a security key/hardware token (on this page) .
(Preferred) Using Duo Mobile Passcodes
Follow steps for using Duo Mobile Passcodes.
Using a Security Key or Hardware Token
Alternatively to Duo Mobile passcodes, or as a backup option, you can use a Security Key or hardware token.
(Recommended) Security Key
Rather than using a hardware token, we recommend that those who live internationally purchase a Security Key or use another authentication option.
Hardware Token
Important: Technology Help is not able to ship Duo hardware tokens internationally.
If you are staff or faculty, work with your department to determine if they are able to mail a hardware token to you following the below steps to request a Duo hardware token from outside of the United States:
- Contact your departmental supervisor for their approval.
- Your department will be responsible for mailing the hardware token to you internationally and any associated shipping costs.
- After receiving your supervisor's approval, prepare a valid form of photo ID and contact Technology Help.
- Once your request has been processed, the token will be sent to your departmental supervisor. Your department can then mail the hardware token to you.