This article discusses the voice service rates. Non-University funded customers using an agency fund and those who do not get charged via a University EFS account are billed for recurring monthly service and delivery...
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When you order voice service, you may also need a new telephone. Telephone availability differs depending on your location. The prices below reflect the cost of the phone hardware/software only. Additional costs, such as...
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User guide for Clearspan Call Center Agent and Supervisor roles.
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Quick reference guide for Clearspan Call Center Agent and Supervisor tasks, instant messaging, reporting, and keyboard shortcuts.
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This resource is a video tutorial (36:06) from Clearspan for using the Call Center as a Supervisor user.
It gives a guided tour of the Clearspan client and goes over how to monitor and manage queues and agents, how...