Overview

University offices can use Salesforce, a Constituent Relationship Management (CRM) system, to track, manage, and report on different types of interactions they have with prospective or current students or other constituents or organizations.

Highlights

  • Enterprise CRM provides offices working with students the ability to track, manage, and report on the various types of student interactions and experiences at the University.
  • Mass Email and eMarketing services are also available. See Salesforce Marketing Cloud.

Getting Started

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Intended Audience

Staff & Departments

Cost

Units pay licensing cost for first year

University-funded: no charge after first year

Featured Resources

How-Tos

Enterprise CRM: Create an Internal Support Case

When you want to change something within Enterprise CRM, or if something isn't quite working the way you think it should, then you'll need to create an Internal Support Case. This article is meant as an overview of...

When you want to change something within Enterprise CRM, or if something isn't quite working the way you think it should, then you'll need to create an Internal Support Case.

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Additional Resources

Access Administrative Systems
Salesforce Marketing Cloud