Zoom: Cloud Recording to Kaltura Integration

At the University of Minnesota, Zoom meeting and webinar hosts in the main UMN Zoom account (umn.zoom.us) can opt-in to have their Zoom cloud recordings sent automatically to Kaltura for long-term storage and publishing. 

This article includes:

Background

  • The University of Minnesota licenses Zoom for real-time online meetings and webinars. Zoom cloud recordings in the main UMN Zoom account auto-delete after 180 days.
  • The University licenses Kaltura as its media management platform, which is used to store recordings for longer-term use, published via Kaltura in Canvas and Kaltura MediaSpace.

Zoom HCC Users Not Eligible

Users in the UMN HCC sub account (umn-private.zoom.us) are NOT eligible to use this integration. For further information about the differences between the main account and the HCC sub account read Zoom: HCC and Non-HCC Accounts.

Be Mindful of What You Are Recording

Consider what you have on screen or on camera when you are recording, especially if you are sharing with a wide audience.

If you have chosen to share your screen during the recording, be mindful of what is being shared (a portion of your screen, a specific application, the whole desktop screen, etc). Refer to Sharing your screen or desktop on Zoom and Zoom: Share Your Screen for more information on sharing your screen. 

Do not record Protected Health Information (PHI) or Personally Identifiable Information (PII).

Enabling/Disabling the Zoom Cloud Recording to Kaltura Integration

Note: The directions below currently do not work for people using keyboard navigation, or screen readers such as NVDA, Jaws, or VoiceOver. If you are impacted by this and want to enable/disable the integration, contact Technology Help.

To turn the feature on or off:

  1. Log in to profile.kaltura.umn.edu.
  2. From the menu ⋮ (to the right of Edit Profile), select Send Zoom Cloud Recordings to Kaltura. A submenu appears.
    1. Select Turn on to automatically send your new Zoom cloud recordings to Kaltura. Zoom Meetings and Webinars going forward will be automatically sent to Kaltura. Recordings already stored in Zoom Cloud will not be sent to Kaltura.
    2. Select Turn off to stop sending Zoom cloud recordings to Kaltura. Zoom Meetings and Webinars going forward will not be automatically sent to Kaltura.  Recordings already sent to Kaltura by this process will not be pulled back.
      A portion of profile.kaltura.umn.edu highlighting the 'more' menu, 'Send Zoom Cloud Recordings to Kaltura' submenu, and 'Turn on' option

Sending Additional Sources to Kaltura by Changing Zoom Cloud Recording Settings

When recording to the Zoom cloud, by default "Record active speaker with shared screen" is enabled. As a meeting/webinar host, you can decide to record multiple views/sources, including any combination of the following:

  • Record active speaker with shared screen (default)
  • Record gallery view with shared screen
  • Record active speaker, gallery view and shared screen separately, which includes options for:
    • Active speaker
    • Gallery view
    • Shared screen

If you make changes to your Zoom cloud recording settings, your selections will flow through to the version of the recording that appears in Kaltura. To make changes, follow these steps:

  1. Log in to umn.zoom.us.
  2. Select Settings.
  3. Select the Recording tab.
  4. Under Cloud recording, there are multiple options. Record active speaker with shared screen is enabled by default. Select the checkbox for other recording views such as: 
    1. Record gallery view with shared screen
    2. Record active speaker, gallery view and shared screen separately. 
  5. Select Save.

When the meeting/webinar is complete and your recording is sent to Kaltura, these selections will appear as "multi-source" options, and viewers can select which source(s) to focus on.

Note: Consider testing the above before conducting important recordings. The resulting multi-source recordings in Kaltura do work, but may not behave the same way they do in Zoom's recording viewer. Additionally, multi-source recordings in Kaltura are difficult to split apart. Explore and find the best mix of settings for you. 

Making a Zoom Cloud Recording After Enabling the Integration

After opting-in to the integration using the steps above:

  1. Host a Zoom meeting or webinar.
  2. Start Zoom cloud recording as you normally would. 
  3. After you finish the meeting, the recording will be sent to Kaltura. 

The meeting/webinar host will be the media owner in Kaltura. Next, publish the recording using Kaltura MediaSpace or Kaltura in Canvas.

How Aspects of Zoom Cloud Recordings Import into Kaltura

  • At the University of Minnesota, Zoom's post-processed automatic transcriptions/captions do not import into Kaltura because Zoom's caption text blocks contain too many characters and are on screen too long. We are working with Zoom to improve that issue.
  • Public chat logs from meetings and webinars appear under the Attachments tab for the recording in Kaltura. These are visible when you:
    • Publish the recording in Kaltura in Canvas using the Media Gallery.
    • Publish the recording in MediaSpace using a channel or set it as an unlisted link.
    • Go to My Media in Canvas or MediaSpace and navigate to a recording imported through the integration for which you are the owner or a collaborator.
  • The results of Zoom's Smart Recording automatic chaptering feature do not get imported into Kaltura.

Additional Resources

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TDX ID

7366