Zoom: HCC and Non-HCC Accounts

There are two Zoom account types at the University of Minnesota:  

University of Minnesota - This is the account name for all UMN Zoom users who are not expected to interact with Protected Health Information (PHI) in Zoom.  Any Internet ID that does not have a BAA or BAA+ flag will fall under this category.  

HCC - this acronym stands for Health Care Component and is the account name for all UMN users who may interact with Protected Health Information (PHI).  This includes all users who have either a BAA or BAA+ flag associated with their UMN Internet ID.  

How do I know which account type I have?

One way to know which account type you have is to check your account status on my-account.umn.edu.

Log into my-account.umn.edu and check your details on the Self-Service page. 

If your status is listed as Non-BAA, you are in the "non-HCC" University of Minnesota user group for Zoom.
screenshot showing Non-BAA for the BAA status in my-account.umn.edu

If your Internet ID has either a BAA or BAA+ flag shows "BAA" as the BAA status on my-account.umn.edu, then you are part of the HCC user group for Zoom.  

 Screenshot of the BAA status on my-account.umn.edu

Another way to find your account type is to check your Account Profile page on the Zoom website. Remember, this information is not about you as an individual, but rather about the larger University of Minnesota Zoom account that your profile resides within.

Completing Training for Access to Zoom HCC Accounts

To access Zoom using an HCC account, you must complete a 15-minute self-paced online training course in Canvas. Once you complete the course, your account imports into the Zoom HCC instance.

When your account is ready for activation (typically within 1 business day), you receive a confirmation email and an additional invitation email with a link to complete your account activation.

Click Activate Your Zoom Account.

Email invitation. "The University of Minnesota has created a Zoom Account for you. Please click the button below to activate your account within 30 days." Button saying Activate your zoom account.

Note: You account is not active until you click the activation link.

Access Zoom Training: Understand HCC Requirements.