Audience: Media owners and co-editors in Kaltura (faculty and staff)
At the University of Minnesota, media (video and audio) recordings uploaded to Kaltura in Canvas and Kaltura MediaSpace receive auto-generated captions, which do not meet new regulatory and policy requirements. Before a recording is published, it should have accurate captions to ensure accessibility. Auto-generated captions must be reviewed and edited by a human. Media owners and co-editors can edit the auto-generated captions, or consider the options in this article:
- Paying for human-edited captions in Kaltura
- Working with Campus Disability Resource Offices
- Additional resources
Paying for human-edited captions in Kaltura
Media owners and co-editors can pay to have their media in Kaltura captioned by human professionals. The cost is based on the language used in the recording, turnaround time requested, and the duration of the media being captioned (rounded up to the next minute). English language captions are processed by 3Play Media, Inc. and cost $1.50 per minute with four day turnaround time. Refer to Kaltura: Human-Edited Caption Pricing for details.
Prerequisite: establish a billing relationship
Before requesting professional captions for media in Kaltura, submit a Kaltura Professional Captioning Billing Information Form and provide your Enterprise Financial System (EFS) billing information. Office of Information Technology (OIT) staff will verify the information and email you to confirm. After that, you will be able to request professional captioning using the steps below.
Request human-edited captions
After establishing a billing relationship (see above prerequisite), owners and co-editors of media items can:
- Go to My Media using one of these two options:
- Log in to Canvas, then from the Account menu, select My Media (Kaltura)
- Log in to MediaSpace
- From the My Media page, select the link to the recording that needs human-edited captions
- From the Show Actions menu, select Caption & Enrich. The Caption & Enrich page opens.
- Select + Order. The ordering page opens. For the dropdown menu options:
- Feature: select Captions
- Service type: select Human-Edited ($$)
- Source media language: select the language of the recording
- Select Order.
The request will be sent to University administrators. You will be notified by email from [email protected] when the request is approved or denied, and/or when the work is complete. Completed captions will be added to your media automatically. At the next billing cycle, the EFS Chartfield String you entered previously will be charged for the work.
Working with campus Disability Resource offices
If you are an instructor who received a media captioning accommodation letter from a student, contact your system campus Disability Resource office for assistance:
- Crookston: [email protected]
- Duluth: [email protected]
- Morris: [email protected]
- Rochester: [email protected]
- Twin Cities: [email protected]