TDX Knowledge: Visibility and Editing Matrix

All articles, regardless of status, are visible to all Technicians, Group Knowledge Editors, and Global Knowledge Editors. The matrix below spells out the visibility for all consumers of TDX Knowledge. 1

  • Technicians are people who have access to the Users (TDNext) area of the TeamDynamix platform.
  • Client is anyone who has access to the Client Portal area of the TeamDynamix platform but not TDNext.

The matrix also spells out who can edit which articles according to the combination of their Status and Ownership.

Status Technicians Group Knowledge Editors Global Knowledge Editors Clients Anyone in the world
Status: Not Submitted Can view 
Can edit if owner or group member
Can view 
Can edit if owner or group member
Can view
Can edit
No access No access
Status: Submitted Can view  Can view 
Can edit if owner
Can approve
Can view
Can edit
Can approve
No access No access
Status: Rejected Can view  Can view 
Can edit if owner
Can view
Can edit
No access No access
Status: Approved Published: No Can view  Can view 
Can edit if owner
Can view
Can edit
Can publish
No access No access
Status: Approved
Published: Yes
Can view  Can view
Can edit if owner
Can view
Can edit
Can view in TDX client portal and on it.umn.edu Can view on it.umn.edu
Status: Approved
Published: Yes
Requires log in2
Can view  Can view
Can edit if owner
Can view
Can edit
Can view in TDX client portal No access
Status: Approved
Public: Yes3
Can view  Can view
Can edit if owner
Can view
Can edit
Can view in TDX client portal Can view via direct link to article in TDX

1 If you are unfamiliar with the terms in this article, see TDX Knowledge: Definition of Terms.

2 Some published content requires Internet ID log in to be viewed. This restricted content is only visible to people in the UMN community. See Restrict Access to Content.

  • Note: If you have a need to publish TDX Knowledge Base articles on a website other than it.umn.edu, complete a TeamDynamix Service Request and someone will reach out to you for a consultation.

3 Note: Articles SHOULD NOT be marked Public in TDX.

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