All articles, regardless of status, are visible to all Technicians, Group Knowledge Editors, and Global Knowledge Editors. The matrix below spells out the visibility for all consumers of TDX Knowledge. 1
- Technicians are people who have access to the Users (TDNext) area of the TeamDynamix platform.
- Client is anyone who has access to the Client Portal area of the TeamDynamix platform but not TDNext.
The matrix also spells out who can edit which articles according to the combination of their Status and Ownership.
| Status | Technicians | Group Knowledge Editors | Global Knowledge Editors | Clients | Anyone in the world |
| Status: Not Submitted | Can view Can edit if owner or group member |
Can view Can edit if owner or group member |
Can view Can edit |
No access | No access |
| Status: Submitted | Can view | Can view Can edit if owner Can approve |
Can view Can edit Can approve |
No access | No access |
| Status: Rejected | Can view | Can view Can edit if owner |
Can view Can edit |
No access | No access |
| Status: Approved Published: No | Can view | Can view Can edit if owner |
Can view Can edit Can publish |
No access | No access |
| Status: Approved Published: Yes |
Can view | Can view Can edit if owner |
Can view Can edit |
Can view in TDX client portal and on it.umn.edu | Can view on it.umn.edu |
| Status: Approved Published: Yes Requires log in2 |
Can view | Can view Can edit if owner |
Can view Can edit |
Can view in TDX client portal | No access |
| Status: Approved Public: Yes3 |
Can view | Can view Can edit if owner |
Can view Can edit |
Can view in TDX client portal | Can view via direct link to article in TDX |
1 If you are unfamiliar with the terms in this article, see TDX Knowledge: Definition of Terms.
2 Some published content requires Internet ID log in to be viewed. This restricted content is only visible to people in the UMN community. See Restrict Access to Content.
- Note: If you have a need to publish TDX Knowledge Base articles on a website other than it.umn.edu, complete a TeamDynamix Service Request and someone will reach out to you for a consultation.
3 Note: Articles SHOULD NOT be marked Public in TDX.