Programmed Feature Button - Call Park (CLPK)

Description

This guide will walk you through the process to "Park" a call, and "Retrieve" a call that has been parked. You might want to park a call if you'd like to send the call to another phone without transferring the call.

It's possible you've encountered other situations where a Call Park function has been useful: in a grocery store, the main operator might receive a call for the deli. The operator will park the call, make an announcement over the loudspeaker ("Deli, you have a call on 3"), and the staff in the Deli will answer the call at their earliest convenience. If you have a situation where you need to leave a call to be answered by someone else at a later time, this article can assist you.

To determine what type of phone you have, consult our phone model quick reference guide KB0014948.  

Instructions

Digital Phones:  sys_attachment.do?sys_id=eabc6cde692d9d00ec808df056c37602sys_attachment.do?sys_id=0c4ee492696d9d00ec808df056c3764dsys_attachment.do?sys_id=3b5eec92696d9d00ec808df056c37671

How to Park a Call:

  1. Begin with a call on the phone.
     
  2. Press the [CLPK] button.
     
  3. Listen for the "Park number  ______."  Write this number down!
     
  4. The call has been successfully parked, and you may now hang up.

How to Retrieve Parked Call:

  1. Press the [SPKR] button or lift the handset.
     
  2. Dial the Park number you received earlier.
     
  3. This will reconnect you with the parked call. 

Analog Phones: oit_asset_178699.jpgxoit_asset_179228.jpgxsys_attachment.do?sys_id=6d10f496696d9d00ec808df056c376e1

How to Park a Call:

  1. Begin with a call on the phone.
     
  2. Press the switchhook or [FLASH] button.
     
  3. Dial  * 9
     
  4. Listen for the "Park number  ______."  Write this number down!
     
  5. The call has been successfully parked, and you may now hang up.

How to Retrieve Parked Call:

  • Lift the handset.

  • Dial the Park number you received earlier.

  • This will reconnect you with the parked call.