This article discusses the telephone service options for the University.
In this article:
Campus Landlines
The Office of Information Technology (OIT) owns and operates the Twin Cities campus telephone system (PBX) and is responsible for providing telephone services to the Twin Cities campus community.
VoIP
Voice over Internet Protocol (VoIP) is a technology that is used to send and receive voice communications in much the same manner as normal data communications that travel from computer to computer.
VoIP enables OIT to provide full University voice services at remote site locations which in the past were unable to receive them. These services include basic functions such as call transfer, conference, forward; and more advanced services such as automatic call distribution (ACD), auto-attendants, toll-free, and voicemail.
Acceptable Use
OIT asks that if you wish to use commercial VoIP software such as Skype, to please communicate with your IT staff, and be sure to configure the software so that your computer and the University's network remains secure.
Public/Emergency Telephones
OIT offers free public campus telephones in key campus locations for use by the University of Minnesota community. OIT's public campus telephones allow members of the University community to make local calls and calls to the University police and Information Services. In addition to public campus telephones, Code Blue Emergency Phones provide instant two-way communication with University Police with the push of a button. Located throughout the Minneapolis and St. Paul campuses.
Requesting Changes to Services
To request moves, adds, or changes to any of the services: submit a Voice & Data Request form.