Facility Provisions

The IT data center is equipped with the following as a Tier 1 facility. For descriptions of Data Center tiers, please visit the Data Center Wikipedia page.

  • 7x24 staffing and monitoring of data center environmentals and security with operational updates to the System Status Page
  • Tier 1 uptime rating of 99.67% or 28.8 hours of downtime per year, 24 hours of which is planned for scheduled maintenance
  • Single uninterruptible power supply (UPS) with battery power backup with adequate supply for transition to generator and automatic changeover to generator
  • Single 1.75MW generator designed to handle the load for all equipment power and cooling with a 24 hour fuel tank. A vendor contract is in place to provide fuel beyond 24 hours to maintain 24 hours a day, 7 days a week uptime
  • Raised floor, climate controlled environment separate from the building HVAC with N+1 redundancy in Computer Room Air Conditioners (CRACs) but single points of failure in the glycol cooling loop, pumps, and chiller/dry cooler
  • Redundant path 10G data center core network to the OIT data center along with 1Gb network access per server NIC
  • Automated fire detection and FM200 and dry-pipe suppression systems
  • Operating temperature range of 68°-75° F. with a relative humidity range of 40-55%
  • Standard security regulations and procedures which limits access for non-data center staff
  • Cabinet space is maintained using industry standard cabinets
  • Racking/stacking and decommission of customer equipment