Customer Experience Standardization for Infrastructure

To use Office of Information Technology (OIT) Storage and Hosting Services, all customers must onboard through the Customer Experience Standardization for Infrastructure (CESI) process.

CESI: The Results

As a result of the CESI project,

Customers find new processes straightforward and appreciate the consistency across platforms.
Fully-automated provisioning is now available for several platforms.
Hundreds of orphaned assets were retired.
The owners of many outdated assets were accurately identified.
There are many new projects and people leveraging Hosting Services’ updated data.
Relationships between Hosting and IT groups across the University were strengthened.

Contact Us

If you are interested in using Storage and Hosting Services or have questions about how your project may use CESI data, please email [email protected].

Request Storage and Hosting Customer Information Changes

For changes to any of your Storage and Hosting Customer Information and asset ownership, please complete the Storage and Hosting Customer Catalog Change Request Form.

About Storage and Hosting Services

Professionally managed server and database environments for the University.

Over 5,200 assets managed
Windows, Linux, Self Managed, MySQL, Oracle, MSSQL
Supported by four independent teams

Intended Audiences

IT Staff and Partners

Customer Experience Standardization for Infrastructure

More Information

Contact Us

Request Storage and Hosting Customer Information Changes

About Storage and Hosting Services

Intended Audiences