Unified Communications (Voicemail): Leave a Message for Another Mailbox

This article walks you through how to leave messages for other users from within your Voice Mailbox. This can be helpful if you are away from your desk but would like your desk phone number to appear to the caller on the other end.

Instructions

  1. From your desk phone dial 60001 (88888 for Rochester) or if you are dialing from outside of the University dial 612-626-0001 (507-258-8888 for Rochester)
  2. When prompted enter your mailbox number and password
  3. Press 1 to Access Voice Messaging
  4. Press 5 to Compose and Send a New Message
  5. Once prompted start recording your message
  6. Once you have started recording the message you may press:
    • * to cancel recording and transfer to Voice Portal password prompt 
    • 0 to cancel recording and transfer to configured number 
    • # to stop recording and review message
  7. Once you have recorded your message you will be given the following options:
    • 1 Erase message and record again 
    • 2 Listen or view current message
    • 3 to send the message to one or more users
    • 6 Set or clear the urgent indicator 
    • 7 Set or clear the confidential indicator 
    • * Cancel recording and transfer to Voice Portal password prompt 
    • 0 Cancel recording and transfer to configured number 
    • # Repeat menu
  8. If your message has been reviewed and it is the message you'd like to use follow the prompts to Press 3 to send the message
  9. Enter a mailbox ID for the user you'd like to send the message to and Press # to send or Press * to cancel and be prompted to enter mailbox ID again
  10. If you would like to send to more than one user it will prompt you to enter another mailbox ID and repeat Step 9 otherwise you can hang up