These instructions in general apply to the campus phones (ITE & STE) served by our PBX. There is some correlation to VOIP phones that we use, and even then it depends on if they are of the Clearspan Communicator type used on the computer, or the Mitel 68XXX series Phones.
Note: We do NOT support VOIP for Fairview Customers (612-273-XXXX Numbers). Look for the word Exception where applicable.
- Table of Contents:
University Customers
On Campus
- Dial 5 digit number (University phone numbers only)
Off Campus
- Dial [8] + area code + number
Information
- Dial [0] or Dial [6] [1] [2] - [6] [2] [5] - [5] [0] [0] [0]
Off Campus Information
- Dial [8] + [4] [1] [1]
National Long Distance (Exception – Do NOT need to dial the (1) on Clearspan Phones)
- Dial [8] + [1] + area code + number
International Long Distance (Exception – NOT Available on Clearspan Phones)
- Dial [8] + [0] [1] [1] + international number
UPAC or PSC
- Dial [2].
- When you hear "beep," enter the area code + number.
- When you hear "beep," dial UPAC/PSC code.
Accessing Voicemail
- On Campus, dial [*] [5].
- Off Campus, dial [6] [1] [2] - [6] [2] [6] - [0] [0] [0] [1].
Converting 5-digit Campus Numbers to 10-Digit Phone Numbers
All Minneapolis and St. Paul Campus extenstion numbers begin with the area code of 612.
If the 5-digit extension number begins with a 4, 5, or 6, the exchange will be 624, 625, or 626.
If the 5-digit extension number begins with a 1, the exchange will be 301.
- 4-1234 = 612-624-1234
- 5-1234 = 612-625-1234
- 6-1234 = 612-626-1234
- 1-1234 = 612-301-1234
Fairview Customers
NOTE: we do not support VOIP for Fairview (UGRP 1000, issue) so this is only for ITE/STE phones.
On Campus
- Dial 5 digit number (Fairview phone numbers only)
Off Campus
- Dial [9] + area code + number
Information
- Dial [0] or [6] [1] [2] - [2] [7] [3] - [3] [0] [0] [0]
Off Campus Information
- Dial [9] + [4] [1] [1]
International
- Dial [9] + [0] [1] [1] + international number
Voicemail Access
- Call assigned Fairview number
Confirming Long Distance Availability
NOTE: This does NOT apply to VOIP phones of either type (Clearspan Communicator or Mitel 68xxx series phones)
- On the phone in question, pick up the hand set and dial #ˆ—110
- The telephone will return a Class of Service code, which you can compare to the chart below to determine whether the phone is campus only, local, national, or international.
| Campus Dialing Only | 16, 17, 34, 35, 116, 117 |
|---|---|
| Local Dialing | 15, 46, 47, 51, 52, 54, 56, 57, 101, 146, 147, 156, 157, 233 |
| National Dialing | 76, 77, 86, 87, 151, 152, 153, 154, 155, 175, 176, 177, 186, 187 |
| International Dialing | 7, 22, 105, 106, 107, 108, 109, 201, 205, 206, 207, 208, 209, 210, 251, 252, 253, 254 |