Many issues around application upgrades, security updates, and general device function depend on what version of operating system (or OS) your device uses. The links below will direct you to instructions on how to determine exactly which operating system you're working with based on your device type.
Finding your Windows Operating System
- Go to this external Windows support article
- Follow the steps under the heading "Which version of Windows do I have?"
Finding your Mac Operating System
- Go to this external Apple support article
- Follow the steps under the heading "Which macOS is installed?"
Finding the Android Operating System on Phones or Tablets
- Go to this external Google support article
- Follow the steps under the heading "Check which Android version your device is"