Digital Content: Use Proper Headings

Use headings to identify the topics and subtopics of your content. Headings have several functions:

• Provide a quick overview of a section
• Act as visual dividers and make the content appear less dense
• Help mark the way and allow users to decide whether to read the content or not  
• Help you organize your content

If your content is long and/or there are numerous step-by-step instructions or items, consider breaking the content into topics. Users find multiple paragraphs or long lists more difficult to scan and follow. 

Additional Considerations for Comms

None

Additional Considerations for Knowledge

TDX Knowledge Use Headings for Proper Article Structure

Public article standard: 

• Headings for step-by-step instructions should use gerunds ("ing" verbs). Gerunds describe a process. For example: Creating, Adding, Moving.
  • Example: 
    • Adding Resources to the Dashboard
      You can add resources to the Dashboard using the Administration tab. 
      1. Select the Administration tab (bottom-right corner)
      2. Click Add a resource
      3. Choose the resource type, etc…
• As with subjects, avoid using How to in topic and subtopic headings.
• Our standard: No colon at the end of headings 

Additional Considerations for Website Content

None