The first paragraph of every piece of content should be a brief description that provides context for what follows. It can be a single sentence. You can address the audience directly and tell them why they should read on.
The following is a before and after example of a description edited to provide additional context for a public audience:
- Before: This article provides instructions for installing the driver for the University of Minnesota WiFi printing on your device with a Windows operating system.
- After: You can send print jobs via WiFi to printers in UMN Public Computer Labs, but first, you need to install the necessary driver. The following instructions are for Windows.
Note: Don't create a heading for the article description (such as "Description" or "Summary"). The content title/subject will serve as the heading.
Additional Considerations for Comms
For MyU submissions and Brief entries, summary paragraphs are not required since these channels have word limits and other formatting requirements.
Additional Considerations for Knowledge
None
Additional Considerations for Website Content
None