Training Hub: Transfer Completions from One Account to Another

Training Hub course section completions can be transferred from one Internet account to another. A request must be made to the Training Hub Site Administrators via [email protected]

Use Case:

A person has or had an affiliated Internet account, for example, a Guest, Sponsored, or Friend account, and completed some course sections. 

The person now has a Staff or Student account, and would like to have the completions reflected on their Training Hub transcript. 

Rules

  • The accounts must be associated with the same person. 
  • Transfers cannot be made from a Department or Functional account to a person's account.
  • This is a "point-in-time" action. If course sections are completed afterwards on the affiliated account, they will not be automatically transferred: a new request would need to be made to transfer the new completions.

Initiating the transfer

Send an email to [email protected] and include:

  • The Internet ID or Email address for the account that has the completions that you want transferred.
  • The Internet ID or Email address for the account that will receive the transferred completions.

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