Zoom: Limitations to Using HCC Zoom

The HCC, or Health Care Component, is a group of faculty, students, or staff who work closely with private health information and are subject to a Business Associates Agreement (BAA) with Zoom to ensure Health Insurance Portability and Accountability Act (HIPAA) compliance. Because users in the HCC can have access to Protected Health Information (PHI) and/or HIPAA data, they are required to use a slightly different instance of Zoom. This article lists the Zoom features that are disabled as well as several features that are required to be enabled in the HCC version of Zoom.

While both instances of Zoom are secure, the Zoom HCC structure is designed to reduce the risk of possible non-compliance with Protected Health Information (PHI). 

Note: Only members of the HCC with BAA designation are required to complete the HCC Zoom training. Which account type do I have?

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Zoom Cloud Recording

Recently, Zoom Cloud Recording was approved for use within the HCC. You may use Zoom to record PHI in situations that require it, but it is not recommended. Zoom is a temporary storage solution (files are permanently deleted after 30 days). Observe all standard best practices around the recording and storage of PHI. Box Secure Storage is the preferred method of retention for recordings containing PHI.

Unavailable Features for HCC Zoom

  • Transfering files through Zoom's in-meeting chat. 
    • Users can share files outside of the meeting using a secure file transfer tool like Box Secure Storage
  • Automatic recording
  • Separate recording views
    • Default is Active Speaker with Shared Screen, this view is locked for recording
  • Meeting chat auto-save
  • Caption saving
  • Far-end camera control
  • Allow another user to control the computer while screen sharing in a Zoom meeting
  • Give remote support to another Zoom participant
  • Live stream meetings to YouTube Live
    • HCC users can live stream webinars as long as they observe HIPAA compliance

Required Features for HCC Zoom

  • All meetings use encryption
  • Participant list indicates who is a UMN person and who is a guest.

Note: A user who is not logged in to their Zoom account will show as a guest

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