Enterprise Systems: Plan and Request a File Transfer or Batch Scheduling

Business analysts and technology staff who use enterprise systems (such as PeopleSoft Financials, PeopleSoft Human Resources Management System, and PeopleSoft Campus Solutions) must request managed file transfers and batch scheduling from the Production Services team in the Office of Information Technology. 

We set up all file transfers using two technologies: Axway, the University's secure file transfer system, and Autosys, the system that schedules your Axway transfers.  

Submit a Request

Contact Production Services at [email protected] to begin the process of requesting your file transfer (Axway) or batch schedule (Autosys).

  • If you are requesting a file transfer, you will need to complete the Axway Smartsheet, and use the template form for batch scheduling.
  • If this is your first request, Production Services can work with you prior to submission to ensure you understand the forms and can successfully complete them.
  • Batch schedule requests without a file transfer require only one form, and Production Services will also assist you in understanding what is required.

Successfully completing the form so technical work can begin on your request(s) can take some time, depending on the complexity, the information you provide from your vendor partners, and/or your business requirements.

Plan for How Long Your Request Will Take

When you request a file transfer, we perform technical set up, review, testing, and migration work using both Axway and Autosys, which can take anywhere from part of a business day up to 10 business days, depending on the nature of the request.

Request Type Technical Work Begins Work Completed
New Axway file transfer request

1 week or 5 business days after we have all your requirements

If migration to TST is successful, date of migration to QAT determined jointly by OIT and the requestor

If QAT is successful, date of migration to production determined jointly by OIT and requestor Monday–Friday, 7 a.m.–4 p.m.

10 business days
Existing production Axway transfers received before noon Afternoon of same business day Migrated to TST the same day, and if successful, migrated to production the next day
Critical same-day production migrations for existing Axway transfers Same business day Migrated from TST to production the same business day if requested by the appropriate service owner
New simple Autosys batch requests

3 business days

If received before noon, migrated to TST by noon the next business day

If test is sucessful, migrated to production as directed by the requestor

10 business days
New complex Autosys batch requests (mulltiple box changes/creations)

Migrated to TST and if test is successful, migrated to QAT within 5 business days

Schedule for migration to production determined jointly by OIT and requestor

10 business days
Existing production Autosys batch requests received before noon Same business day Migrated to TST the same business day, and if successful, migrated to production the next day
Emergency file transfer or batch schedule requests As soon as request is approved by the appropriate service owner Best effort to complete within 10 business days

See More Resources

For more information and self-help resources, see Enterprise File Transfer and Batch Schedule System.