UMN MacOS First Time Logon Instructions

You are receiving this UMN-managed computer. Please remember, this computer is for you to perform your University-related work on and should not be used as a personally owned device. 
 

Please follow the instructions below to set up your new Apple computer for the first time. 

Setting Up Your Computer Using MacOS Set-Up Assistant

An internet connection is required to set up your new computer.

As you first turn on the Mac, Setup Assistant activates and begins the device enrollment process. Automatic device enrollment allows us to manage your device and to push out standard software and security updates as soon as you log in.

1. A 9-digit yellow or 8-digit green UMN asset tag will be taped to the bottom of your computer box. Healthcare Component (HCC) units should see the green asset tag.
    Or 
2. Take the asset tag from the box, and adhere it to the bottom of your computer without covering any of the etched text (Figure 1).
   
3. Open the computer and turn it on. The Setup Assistant activates and begins the device enrollment process.
4. Select your Country or Region and click Continue.
5. Select any Accessibility features that you need enabled or click Not Now.
6. Select your WiFi network and enter your WiFi password.
   • You can also connect to Ethernet if you have it available. Click Other Network Options in the lower left corner, select Local Network (Ethernet) and click Continue.
7. Next, you will see the following Remote Management menu where the computer automatically enrolls the device into the University of Minnesota. Click Continue or Enroll.
   
   • If you do not see the above image during setup, continue setting up your device (skipping steps 6-8) then submit a Request for Device Setup Support for us to help complete the management setup of this computer.
   • Important: We do NOT recommend using Apple's built-in Migration Assistant or Time Machine to transfer your user data without the consultation from our Desktop Support team. 
8. Next, you will see a pop up titled User Responsibilities. Review this and click Accept.
   
9. Sign in.
   • Enter your full University of Minnesota email address and password to sign in, unless your unit is a member of the Healthcare Component (HCC).
   • If you see a pop up asking if you'd like to stay signed in, click No.
     
   • If your unit is a member of the Healthcare Component (HCC), enter your Active Directory (ADia) account username and password to sign in. 
     
   • If you are prompted to sign in a second time, the password was entered incorrectly the first time. Contact Technology Help if you are in need of first time login assistance. 
10. Wait on the Remote Management screen until Setup Assistant successfully installs the device enrollment profiles. Setup Assistant will proceed once the profile installation is complete. 
11. Choose if you want to Sign in with your Apple ID or Skip this step.
    • If you do not want to sign in with your personal or work-related Apple ID click Set Up Later in the lower left hand corner. 
    • Confirm you would like to skip this step by clicking Skip.
    • If you don't see the option to sign in with your Apple ID, proceed to the next step.
12. You should now see the Create a Computer Account screen. Full name, Account name, and Password fields will appear already filled in. If the account name field does not reflect your Internet ID, please change it. The password that was auto-filled is your Internet ID password.
    • If you are prompted to create a password or you want to change the password that has already been filled in, you can but please refer to Create a Secure and Memorable Passphrase.
13. Choose if you want to Enable Location Services on this Mac and click Continue.
    • Leave it unchecked if you do not want to turn on that feature.
14. Choose if you want Light mode, Dark mode, or to have the computer automatically switch between Light and Dark mode.
    •  You can always change this later in System Preferences. 
15. Click Continue. 
    • This should bring you to the Desktop and complete the Setup Assistant process. 

Connecting to University of Minnesota VPN

As many people will continue to be working remotely, you will inevitably need to connect to the UMN VPN to access certain websites, applications, or file shares. 

If you need instructions on how to use Cisco Secure Client to connect to VPN, please visit the VPN downloads page (z.umn.edu/vpn).

If your Unit is a member of the Healthcare Component (HCC):

1. To be added as a remote desktop user of a HST device or if you need access to the AHC01 VPN Departmental Pool, you must fill out the HST - Virtual Private Network (VPN) service request form.
2. Follow HST/AHC: VPN and Remote Desktop Setup.

Installing Software

By default, only Cisco Secure Client VPN is installed on University devices. 

• Microsoft Office does not come pre-installed on Apple devices. You'll need to install Microsoft Office applications (ie Word, Excel, Powerpoint) individually using Self Service.

Please check Self Service for any additional software you may need.

• i.e., Chrome, Firefox, Microsoft Office, and Zoom.

Note: Self Service may not show up immediately on your device.

• Make sure your device's time is set correctly and use Spotlight to search for Self Service on your device.
  • If you don't see Self Service on your device, connect the device to the internet and reboot it after waiting a half hour.
  • If Self Service still isn't showing up on your device after doing this, use the instructions below under Additional Support to contact Technology Help for further assistance.

For more information about Self Service, please visit Self Service (Jamf): Manage Applications on Your University Mac Device.

Additional Support

If you run into any login or VPN issues or require additional software assistance, contact Technology Help. Our Service Desk and Desktop Support technicians can help you walk through more complex software installations and configurations if needed.