Duo Mobile App to be Updated in October

Do the Duo: New look and feel

Duo Security, the University of Minnesota’s two-factor authentication provider, will update the user interface for the mobile app for Android and iOS in October 2021.

  • Android: Oct. 11 – 15
  • iOS: Oct. 11 – 18

Depending on your device settings, your mobile app will automatically update or you will need to manually initiate the update once it becomes available to you.

Please note: Older operating systems that are no longer supported may not be able upgrade to the new version. If your phone can no longer accept Duo push, you may wish to contact Technology Help to request a Duo hardware token.

What will be Different?

Current users

People who are already using Duo’s mobile app will notice a new look and feel. Other notable differences include:

Approve Button Moved to the Right.

In older Duo mobile versions, the green “approve” checkmark button appeared on the left. In the new version (4.0.0) the approve checkmark button will be on the right. Duo has made this change to align with the user experience and design of other similar applications.

A comparison between the old interface that had the approve check mark on the left and the new interface that shows the approve check on the right.

Hidden Passcode.

If you use the mobile app to get a Duo Passcode, note that the passcode will be hidden until you click “show.” This change is intended to improve information security by enabling you to make sure that your mobile device screen cannot be seen by others when the passcode appears.

Duo passcode is hidden on a mobile device. The word "show" is circled.

New Users

Users who are new to Duo will enjoy an enhanced enrollment experience in the new version. Helpful tips will make it easier to enroll and add a device.

Tips for Using Duo Effectively.

At the U, we use Duo to help protect our personal information as well the University’s systems and data. Get Tips for Using Duo to reduce effort, save money, ensure access to systems, and protect your personal information.

Self-Help and Assistance

If you have questions about how to use Duo, the Technology Help website offers a self-help guide on how to Set Up and Use Duo. If you need assistance, contact Technology Help.