Usability Services

Software Solutions and RFP Teams

Evaluating and selecting a new software solution for your department can be daunting. We make your selection process more user focused from the initial requirements gathering phase to formal usability assessment of your finalists. After selection, our range of methods can continue to include users as you implement the solution and keep the vendor involved in meeting the complex needs of the University of Minnesota. Including these methods along the way can lower your cost of training, development and support.

Initiate a Service Request

Web Sites and Forms

Writing or rewriting a website involves meeting the needs of your stakeholders and audience alike. Before you make choices about your message and navigation, it is important to understand why your end users might struggle. We have a rigorous toolbox of methods, and we can help you select the right one for your situation. You can use end-user feedback to guide your plans and provide a better experience in the long run.

Meet an Analyst

Initiate a Service Request

Content Strategy Self Help Guide

Instructors and Formal Research Studies

If you are looking for a more scholarly focus on user experience, we are available for you too. With two decades of experience supporting academic coursework about user-experience research, our analysts are happy to lead a guest lecture for your class or meet with you to discuss your upcoming grant work.

Request a Class Visit

Meet an Analyst