Tree testing helps you to learn if your proposed site structure is going to make sense to your users, before you start designing your interface.
You provide the navigational structure of your site in text form, and then give users typical tasks that you expect them to complete. You’ll find out where people miss a step as they navigate closer and closer to their needed information.
We use Optimal Workshop for our online tree testing. We would be happy to facilitate its use or help your team to use the tool yourselves.
If you are interested in a tree test, please fill out the Usability Services Request Form.