Unified Communications (Voicemail): Set a Busy Greeting

Your Busy Greeting is the message that users will hear if they are calling your number and you are on the other line. This is only one of the available greeting options in your new voicemail. You're also able to record a No Answer Greeting and an Extended Away Greeting.


  1. From your desk phone dial 60001 or if you are dialing from outside of the University dial 612-626-0001
  2. When prompted enter your mailbox number and password
  3. Press 1 to Access Your Voice Mailbox
  4. Press 2 to recieve the following options in regards to Busy Greetings:
    • Press 1 to record a new greeting
      • Wait for the tone, record, and press # to finalize 
    • Press 2 to play your current Busy Greeting
    • Press 3 to return to your Busy Greeting to the default system greeting

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