UMN iOS First Time Logon Instructions

You are receiving this UMN-managed mobile device. Please remember, this device is for you to perform your UMN related work on and should not be used as a personally owned device. 

Please follow the instructions below to set up your new Apple mobile device for the first time.

Setting Up Your Computer Using iOS Setup Assistant

An Internet connection is required to set up your new iPad/iPhone.

As you first turn on the iOS device, Setup Assistant activates and begins the device enrollment process. Automatic device enrollment allows us to manage your device and to push out standard software and security updates.

  1. A 9-digit yellow or 8-digit green UMN asset tag will be taped to the bottom of your computer box. Healthcare Component (HCC) units should see the green asset tag.
    University of Minnesota Non-Capital Asset sticker with barcode and Device Number Or Health sciences technology device number sticker.
  2. Take the asset tag from the box, and adhere it to the bottom of your computer without covering any of the etched text (Figure 1).
    Box surrounding Apple mobile devices etched text, asset tag attached below etched text.
  3. Turn on the mobile device. The Setup Assistant activates and begins the device enrollment process.
  4. Select your language and Country or Region and click Continue.
  5. Select Set Up Manually option at the Quick Start Page.
  6. Select your WiFi network and enter your WiFi password.
    1. You can also connect to the network through a wired connection to a computer using the "Connect to Mac or PC" option if you are unable to login to a wireless network. 
    2. Next, you will see the following Remote Management menu where the computer automatically enrolls the device into the University of Minnesota. Click Continue.
      Remote Management menu for UMN appears during setup.
    3. If you do not see the above image during setup, continue setting up your device then submit a Request for Device Setup Support for us to help complete the management setup of this iPad/iPhone.
  7. Accept the Acceptable Use of Information Technology Resources policy. 
  8. Sign in to the UMN login page with your Internet ID and password.
    1. Use your preferred Duo multi factor authentication method to complete the sign in process. 
    2. If you are prompted to sign in with your Internet ID a second time, the password was entered incorrectly the first time.
  9. Wait on the Configuring iPad screen until Remote Management successfully installs the device enrollment profiles. Setup Assistant will proceed once the profile installation is complete.
    Configuring iPad menu, installing configuration, and wheel is spinning.
  10. Choose if you want to enable Face ID or Skip this step.
    1. If you do not want to enable Face ID, click Set Up Later. 
    2. Confirm you would like to skip this step by clicking Skip.
  11. You should now see the Create a Passcode screen. Enter a strong passcode with 9 or more letters/numbers including one special character (!&!).
  12. Click Continue to Keep your iPad Up to Date and receive notifications about updates.
  13. Choose if you want to Enable Location Services on this Mac and click Continue.
    • Leave it unchecked if you do not want to turn on that feature.
  14. Choose if you want Light mode, Dark mode, or to have the iPad automatically switch between Light and Dark mode.
    •  You can always change this later in System Preferences.
  15. Click Continue.
    • This should bring you to the Home screen and complete the Setup Assistant process. 

Installing Software

By default, Self Service is installed on University devices. 

iOS apps will begin to install automatically for devices that successfully enrolled in the Remote Management, and installed the MDM profile for the University of Minnesota. Please check Self Service for any additional software you may need.

  • i.e., Chrome, Gmail, Google Calendar/Docs, Adobe Acrobat DC, Microsoft Office, and Zoom

For HCC devices, you will need to log into Self Service using your HST Active Directory ".sm" account.
Self Service login window. username and password

For more information about Self Service, please visit Self Service (Jamf): Manage Applications on Your University Mac Device

Logged into Self Service, Home screen, username in bottom of window.

Additional Support

If you run into any login or VPN issues or require additional software assistance, we recommend contacting Technology Help at 612-301-4357, email [email protected]. 

Our Service Desk and Desktop Support technicians can help you walk through more complex software installations and configurations if needed.

Last modified

TDX ID

6493