This article shows how to search for an Asset Record in TeamDynamix.
Search for an Asset Record
- Navigate to TeamDynamix, select Users, and sign in with your Internet ID and password.
- Click on the View Applications button
and select Asset/CIs from the menu. The main part of your window will open up with the Asset/CIs application.

- Click Assets on the left hand navigation.

- Use the ID/Serial/Name/Tag search box or the Filter tool to find the asset.
- Search by the Serial Number first.
- Search by Service Tag if nothing comes up by serial number.
- Click Apply.
If an asset record does not exist and the computer is owned by a centrally supported unit, create a new asset record.