TDX ITAM: Search for an Asset Record

Search for an Asset Record 

  1. Navigate to the Asset/CI application. 
    • Click the Application Menu and select Asset/CI from the dropdown menu.
      The application drop down menu open with Asset/CI application highlighted
  2. Click Assets on the left hand navigation.
    The Assets option in the left navigation area of the Assets/CI app
  3. Use the ID/Serial/Name/Tag search box or the Filter tool to find the asset.ID/Serial/Name/Tag asset search box and the filter search icon
    • Search by the Serial Number first.
    • Search by Service Tag if nothing comes up by serial number.
  4. Click Apply.

If an asset record does not exist and the computer is owned by a centrally supported unit, create a new asset record.