This article shows how to search for an Asset Record in TeamDynamix.
Search for an Asset Record
- Navigate to the Asset/CI application.
- Click the Application Menu and select Asset/CI from the dropdown menu.
- Click the Application Menu and select Asset/CI from the dropdown menu.
- Click Assets on the left hand navigation.
- Use the ID/Serial/Name/Tag search box or the Filter tool to find the asset.
- Search by the Serial Number first.
- Search by Service Tag if nothing comes up by serial number.
- Click Apply.
If an asset record does not exist and the computer is owned by a centrally supported unit, create a new asset record.