Software Center

Software Center is a desktop application used by OIT to deliver applications, software updates, and Branch upgrades to Managed University Windows devices. Software Center allows you to install/uninstall available applications without administrator privileges. Read the Software Center user guide for more details.

This article will help you complete the following:

Launching Software Center

  1. Click on the Windows Menu, also known as the Start Menu.
  2. Type Software Center.
  3. Click Software Center app.Software Center opens. The Applications menu item is highlighted with available apps listed to the right.
    Software Center interface

Installing an Application

  1. Select Applications if necessary.
  2. Select an application you would like to install, for example, VLC Media Player.
    KB0014047-software-center-applications-app-selected-20200103.pngx
    The application's page opens.
  3. Click the Install button.
    KB0014047-software-center-application-page-install-20200103.pngx
    The application begins to install. You can monitor the application page and use the Cancel button if you started the installation in error.
    KB0014047-software-center-application-page-uninstall-2-20200103.pngx

Once the application has successfully installed, you will see the status has changed to installed.

Removing an Application

  1. Select Installation Status to see a list of applications installed via Software Center.
  2. Click on the application you wish to uninstall, for example, VLC Media Player.
    KB0014047-software-center-installation-status-application-list-20200103.pngx
    The application's page opens.
  3. Click the Uninstall button. If the uninstall button is greyed out, the software is required and cannot be removed.
    KB0014047-software-center-installation-status-uninstall-2-20200103.pngx
    The application begins to uninstall. You can monitor the application page and use the Cancel button if you started the uninstall in error.
    KB0014047-software-center-installation-status-cancel-20200103.pngx

Manually Installing Updates

  1. Open Software Center
  2. Select the Updates tab. You'll see a list of updates if there are any pending for your device.
    • Note: The updates might be listed in various states (e.g already installed, waiting to install, or pending restart).
  3. Double-click an update to open it.
    • If the update hasn't been installed, you'll be able to install it right away or schedule it to install outside of your business hours.
  4. Click Install. The update will begin to download and install in the background.
    • Note: The install time for a feature update can take up to 3 hours depending on your device.
    • Click Schedule to schedule the update outside of business hours.
  5. Click Restart once the installation has completed.
    • Note: the restart time for a feature update can take up to 30 minutes

Checking your Device's Maintenance Window

A maintenance window is a period of time when changes to a device can occur (e.g. updates). The default maintenance windows for centrally-supported devices are:

  • Daily from 10:00 pm-6:00 am 
  • All Saturday

If a device is not centrally supported, the unit's IT office sets the maintenance window. Updates are generally configured to restart only during a maintenance window. 

  • A device with no maintenance window, updates and restarts at any time. 
  1. Open Software Center.
  2. Select Installation status.
  3. Click Upcoming
    • Your Next maintenance window will be listed below.
      Software Center, Installation Status. Upcoming highlighted. Filter menu = Applications; Sort by menu = Status. Text: "Software Center performs system maintenance tasks outside of your business hours. Your IT organization requires tasks such as installing applications or applying updates to keep your computer secure." Next maintenance window info highlighted.

Setting your Business Hours

Business hours are the period of time that a user typically does their work. By default, the business hours for all devices are 5:00 am-10:00 pm, Monday-Friday. If you need to, you can change your business hours. 

  1. Open Software Center
  2. Select the Options tab
  3. Under Work information
    1. Use the Business Hours: From and through drop-down menus to select the earliest and latest hours that you use the computer.
    2. Select the checkbox next to the days of the week that you typically use this computer.
      Software Center, Options. Work Information. Text: "Indicate the hours that you typically work. Some software can be scheduled to install outside your business hours. Make sure that your settings allow at least four hours each day for system maintenance tasks." Business hours from/through and Days checkboxes highlighted.

Proactively installing updates

OIT recommends you proactively install updates as soon as you receive a notification that an update is available. 

The notifications will allow you to set an update time to install automatically after your business hours. Do NOT ignore update notifications. If you ignore them, your device will install updates and restart unexpectedly, potentially resulting in data loss. 

Troubleshooting Errors

If you encounter an error, open an incident with the Computer Management team.