This article walks you through the process of installing the Google Gmail and Device Policy apps that are required for accessing Business Associate Agreement (BAA) account emails through an app on iOS(Apple) mobile devices.
- If not already installed, download and install the Gmail App from the App Store.
- Open the Gmail app on your iPhone and select Sign In.
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Select Google under Add account
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Select Continue.
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Enter your University email address in the Email or phone text box and select Next.
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Sign in with your Internet ID and password on the Univeritsy of Minnesota sign in page.
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Select APP STORE to find the Google Device Policy app. You are required to install this app.
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Select Get on the Google Device Policy page in the App Store.
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The Device Policy app will install on your iPhone. Once the installation is complete, find and open the Device Policy app on your iPhone.
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Select Get Started on the Welcome to Device Policy app page.
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Select your University email account.
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Select Accept to agree to the terms of service.
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In order to access your data you must install the management profile. Select the blue down arrow to start the installation.
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Select Allow to open your phone Settings.
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Note: The latest version of iOS has a known issue where a loop occurs in the instructions above.
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The loop will install the device policy app, download the device profile, will have you accept the profile, and then it will loop and ask you to download the device profile again.
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To resolve this, once you have downloaded the device profile:
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Open the iPhone's Settings app.
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Tap General.
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Select VPN & Device Management.
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Select Google Workspace Device Policy Profile.
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Select Install.
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If prompted, enter your passcode.
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Tap Install.
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Select Install.
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Select Done.
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Select Open.
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You will see that your device has synced and at what time. If you do not see this, tap the sync icon. Once you're sure your device has synced, tap the hamburger menu icon in the upper left.
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Select Apps.
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Select Update.
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For each notification you receive, select Manage.
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Once completed your Google apps will be managed by the University of Minnesota and you can access your UMN Google Apps account with them.
If, when completed, the apps are not populating, a restart will often fix the problem