List of College of Design IT Services

Description

This article lists the IT services offered by the College of Design as well as the user groups that each service is offered to.

CDes service matrix

 FacultyStaffStudents
Computer labs   
+ open labsx x
+ teaching labsxxx
+ pay-to-print (includes large format, photo, textile, etc.)xxx
+ color and B&W scanningxxx
    
Information technology equipment (computers, printers, etc.) life-cycle management   
+ procurementxxx
+ maintenancexxx
+ disposalxxx
    
Desktop support (university owned equipment only)xx 
    
Network file storage   
+ departmental (shared)xx 
+ home (personal)xx 
+ class folders (storage areas for instructors to share data with students)x  
    
Network printing & scanningxx 
    
Application & data services   
+ database applicationsxx 
+ web applicationsxx 
+ data analysis & reportingxx 
+ workflow & business process managementxx 
    
Software licensing & managementxx 
    
Training   
+ online documentation & tutorialsxxx
+ just-in-time trainingxx 
+ classroom trainingxxx
    
IT Consulting (including, but not limited to, strategic planning, project management, etc.)xx 
    
NOTE: web & multimedia services are provided by CDes External Relations ([email protected])