Duo: Enable Duo Security as a New User

Duo Security multi-factor authentication adds an additional layer of protection to your University of Minnesota account. Duo Security is required for all students, faculty, and staff at the University of Minnesota. 

In this article: 

Enabling Duo Security

Duo Security can be enabled for most University of Minnesota accounts, including departmental and student organization accounts. Note that it is not possible to remove an account from Duo after opting in.

To enable Duo Security for your account: 

  1. Sign into my-account.umn.edu with your UMN Internet ID and password.
  2. Select Duo Security from the navigation menu.
    My-Account, Self Service, example user account. The side navigation menu has several tabs, including Password Management, Duo Security (highlighted), Google, and Additional Accounts.
  3. In the drop-down menu, select Enable Duo Security
    My Account, Self Service, Duo Security menu. The options Create or Manage Duo Account, Generate Duo Bypass Codes, and Enable Duo Security (highlighted) are listed.
  4. Select Yes to opt in, then select Submit.

Adding Duo Devices

We strongly recommend adding at least two different devices to your Duo Security account. By doing so, you will still be able to access your Duo account using your secondary device even if your primary Duo device is broken or inaccessible. 

Smartphones and Tablets

We recommend enrolling your smartphone or tablet as your primary Duo device.

The Duo Security mobile application offers a variety of different ways to authenticate your identity when signing into University websites and services. 

Landlines and Other Cellphones

We recommend enrolling a backup phone number (such as your home phone or office telephone) in case you are unable to access your primary Duo device.

You can enroll a landline or cellphone with a US phone number in Duo Security for use with the Call Me authentication method.

Touch ID

Touch ID with Duo is currently only available on the Chrome browser for MacBook Pro or MacBook Air devices with a Touch ID button.

You must use a non-private Chrome browsing window for Touch ID enrollment or authentication. If you have more than one MacBook that you'd like to use to approve Duo login requests using Touch ID, you must enroll each of them separately as a new Touch ID device.

Hardware Tokens

Duo hardware tokens are small fobs that generate Duo authentication passcodes. Each hardware token is tied to one user and generates passcodes that can ONLY be used by that user. 

We recommend requesting a Duo hardware token only if you have a business need or if you cannot use Duo on other devices.

Bypass Codes

You can generate 10 single-use bypass codes at a time for future use in situations where you may not be able to use your usual Duo authentication method.

These codes are valid for a period of 1 year (365 days) after they are generated. Any time you generate new bypass codes, your previously-generated bypass codes will become void.

Security Keys

Security Keys are tokens that generate passcodes for Duo access. You must purchase your own Security Key to use this method of authentication.

Security Keys are recommended for international students and those who may have trouble authenticating with other methods. 

Additional Resources

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