Zoom: International Dial-in Numbers

Zoom has international dial-in numbers available for an extensive and growing list of countries throughout the world.  Participants from abroad can join UMN-hosted Zoom meetings or webinars via telephone if they cannot use computer audio.

Note: This article assumes you are approved to use dial-in numbers. Fill out the Zoom International Dialing Request Form.

View Available Countries and Options

  1. Visit the website zoom.us/zoomconference
  2. Any international phone number that appears in full on this page is available to add to Zoom meetings or webinars that you schedule.  Participants dialing into your meeting or webinar using these numbers may be charged depending on their phone plan.  You can add these phone numbers to your default meeting and webinar invitations, or you can add them to specific meeting or webinar invitations.
    screenshot of the Zoom International Dial-in Numbers page - with the full numbers for Argentina highlighted in the International Number column
    1. To add an available international phone number to a specific meeting or webinar invitation:
      1. Select Telephone and Computer Audio under Audio settings when scheduling your meeting or webinar
      2. Click the Edit button next to "Dial from United States"
        screenshot of the audio settings when scheduling a meeting or webinar, Telephone and Computer Audio is selected. The Edit button next to "Dial from United States" is highlighted.
      3. A window opens allowing you to search or scroll to locate particular countries.  Check the box next to any country whose Zoom dial-in number you would like to appear in your invitation.  
      4. Once checked, the country will appear in the Selected Countries/Regions list in the right-hand column.  Use the dot grid buttons to the left of the country name as handles to click and drag to re-order the list if desired.
        Screenshot of the Select Global Dial-in Countries/Regions pop up window with Canada and Mexico selected. The grid of dots buttons next to each country name in the Selected Countries/Regions column are highlighted.
      5. Click Save
    2. To add an available international phone number to your default meeting and webinar invitations:
      1. Log in to your UMN Zoom account through your web browser at umn.zoom.us
      2. Click on Settings in the left-hand navigation column
        screenshot of the left-hand navigation column when logged into umn.zoom.us, Settings is selected
      3. Choose the Telephone across the top of the Meeting Settings page
        screenshot of the tabs across the top of the Meeting Settings page, Telephone is highlighted
      4. Scroll to the bottom to locate Global Dial-in Countries/Regions
      5. Click on the Pencil button next to your current list of countries
        screenshot of the Global Dial-in Countries/Regions section of the Telephone Meeting Settings. The pencil button next to the list of countries is highlighted
      6. Follow steps iii.-v. under section 2a. above to add additional countries and re-arrange the order.  Uncheck any countries you'd like to remove from your default invitations.
  3. There are additional international dial-in phone numbers available to staff, faculty, departmental, and sponsored accounts upon request. 
    • These numbers incur a cost to the University of Minnesota when participants use them based on the number of participants using the phone number and the duration of the meeting or webinar. 
      • For this reason, these requests must be approved by the Office of Information technology (OIT).  If you have a business use case for adding one of these numbers to your UMN Zoom account for meetings or webinars you host, please complete the following Google form: z.umn.edu/zoominternational
    • Some of these phone numbers are denoted on the zoom.us/zoomconference website as orange partially obscured phone numbers. 
      • These are fee-based tolls which will charge the participant who calls the phone number as well as the University of Minnesota.
        screenshot of the Zoom International Dial-in Numbers webpage with the fee-based toll numbers for Algeria and Angola highlighted
    • Many additional countries have Toll-free numbers that can be enabled on your UMN Zoom account upon request and approval of OIT as noted above. 
      • This list is not available publicly and is subject to change.  Please use the above Google form (z.umn.edu/zoominternational) for inquiries and we will let you know if we have a Zoom toll-free phone number available for the desired country or countries.  

Additional Information

 

TDX ID
3315