Unified Communications (Voicemail): Manage Greetings

Going on vacation or taking a leave of absence? You may want to set an Extended Away Greeting instead.

Instructions

  1. From your desk phone dial 60001 (88888 for Rochester) or if you are dialing from outside of the University dial 612-626-0001 (507-258-8888 for Rochester)
  2. When prompted enter your mailbox number and password
  3. Press 1 to Access Voice Messaging

To Set a Busy Greeting

This is the greeting callers will hear if you are on another call.

  1. Press 2 to receive the following options in regards to Busy Greetings:
    • Press 1 to record a new greeting
      • Wait for the tone, record, and press # to finalize
    • Press 2 to play your current Busy Greeting
    • Press 3 to return your Busy Greeting to the default system greeting

To Set a No Answer Greeting

This is the greeting callers will hear when you do not answer your phone.

  1. Press 3 to receive the following options in regards to No Answer Greetings:
    • Press 1 to record a new greeting
      • Wait for the tone, record, and press # to finalize
    • Press 2 to play your current No Answer Greeting
    • Press 3 to return your No Answer Greeting to the default system greeting

For additional questions or to report a problem, please contact 1-HELP at 612-301-4357.