How-Tos TDX: Add People (Contacts) to a Ticket During the lifecycle of a ticket, there may be additional stakeholders who need updates as work progresses. Adding them as Contacts to the ticket allows a technician to notify them when updating the ticket. See full article. Last modified Changed May 10, 2024 TDX ID TDX ID 5392 Was this page helpful? Yes No How could this page be better? If you have a technology question, contact Technology Help. If you have feedback about this webpage, please share it below. Leave this field blank