How to Disable Pop-up Blockers OR add a Trusted Site

Many UMN web services and applications require your web browser's pop-up blocker either be disabled or configured to allow sites as an exception. This article will walk you through managing your web browser's pop-up blocker.

Parent/Guest Access Users: You will need to follow the same steps written below, but the URL you use will be [*.] instead of [*.] It is okay if you have both URLs in your Trusted Sites.

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Google Chrome

Mozilla Firefox

Apple Safari

Microsoft Internet Explorer

Microsoft Edge


Google Chrome

In Chrome, a small icon with a red X will appear next to the Favorite star in the upper right corner of the address bar to indicate a pop-up has been blocked. To accept the blocked pop-up, click the link shown to proceed anyway, or select Always allow pop-ups from this page, then click Done.
Pop-up blocked dialog box in Chrome. The Always allow pop-ups from this page radio button is selected.

Disable pop-up blocker or add an exception

  1. Click the More menu button in the top right hand corner. The Chrome menu button is located in the upper right of the browser window.
  2. Select Settings.
  3. Click Advanced link toward the bottom of the Settings window.
  4. Scroll down to Privacy and Security, then click Site Settings.
  5. Scroll down to Popups, then choose one of the following actions:
    • Toggle Blocked (recommended) to off to disable pop-up blocking.
    • Click Add below allow to add a trusted site.
      1. Type [*.]
      2. Click Done.
Chrome may be using Internet Explorer's Trusted Site settings. If the below does not work for Chrome, attempt to add the trusted site by navigating to Settings > Network > Change proxy settings, then following the instructions to add a trusted site in Internet Explorer. See also, Block or allow pop-ups in Chrome from Google Chrome Help.

Mozilla Firefox

In Firefox, a ribbon will appear toward the top of the browser window to indicate a pop-up has been blocked. To accept the blocked pop-up, click the Options button to the right, then select Allow pop-ups for this site or click Show [URL] to simply override the block.
Pop-up Blocked ribbon in Firefox window. The Options button and Always allow pop-ups radio button is selected. Show [URL] is highlighted.

  1. Click the Firefox menu in the upper-right corner. The menu button is located in the upper-right corner.
  2. Select Options or Preferences under the gear icon.
  3. Click Content.
    • Allow pop-ups in Firefox
      1. Uncheck Block pop-up windows.
    • Add trusted site in Firefox
      1. Click Exceptions.
      2. Type [*.]
      3. Click Allow to add site to Allowed Sites.
      4. Click Save Changes.

See also, Pop-up blocker settings, exceptions and troubleshooting from Mozilla Support. 

Apple Safari

Note: Safari doesn't have a Trusted Sites setting at this time.

  1. Click the Safari menu at the top left of the screen.
  2. Select Preferences.
  3. Click the Websites tab.
  4. Uncheck Block pop-up windows under Web content.

For instructions on Safari's mobile app (for iPhone and iPad), please follow these instructions.

Microsoft Internet Explorer

  1. Click the Tools button. The Tools button is located at the top right of the browser window.
  2. Select Internet options.
    • Allow pop-ups in Internet Explorer
      1. Click the Privacy tab.
      2. Uncheck Turn on Pop-up Blocker under Pop-up Blocker.
      3. Click OK
    • Add trusted site in Internet Explorer
      1. Select the Security tab.
      2. Select Trusted sites under Select a zone to view or change security settings.
      3. Click Sites.
      4. Type [*.]
      5. Click Add.

See also, Change security and privacy settings for Internet Explorer 11 from Microsoft. 


Microsoft Edge (Windows 10)

Note: Edge doesn't have a Trusted Sites setting at this time.

  1. Click More button. The More button is located in the upper right corner of the browser window.
  2. Select Settings.
  3. Scroll down to Advanced settings.
  4. Click View Advanced settings.
  5. Switch Block pop-ups to Off

 See also, Block pop-ups in Microsoft Edge from Microsoft.